You Will Be

Managing a select enterprise client accounts as both the main point of contact and Director support, providing proactive and consistent client outreach and communication

Executing day-to-day responsibilities including: 

Weekly or bi-weekly reporting, monthly reporting, and/or QBRs 

Recruit and onboard new partners to your clients' programs 

Identify and execute paid placement campaigns from start to finish 

Interfacing with relevant affiliate networks to coordinate aspects of program management and engaging in regular communication with affiliates to foster growth

Lead and launching any potential network migrations 

Developing relationships and socializing affiliate strategies across a diverse portfolio of clients, advancing strategies/objectives for select clients

Establishing a strong understanding of client needs, solve complex challenges using subject matter expertise, drive process improvements, and strengthen client relationships

Confidently navigates difficult client questions and responds credibly, can provide team with support on calls/in person during these conversations

Assessing competitive landscape and providing recommendations, opportunities, suggestions, and education to clients and internal teams

Continuously refining and updating the training process and materials for new hires.

Identifying areas of internal cross-sell and present recommendations to clients, working with internal teams on next steps and partnering with clients through the cross sell process

Leading Affiliate Marketing-related discussions and partaking in internal or public speaking opportunities

Maintaining sufficient knowledge of core digital marketing channels, including influencer marketing, paid media, and earned/owned media

Assisting sales team on audits, decks and pitches for prospective Affiliate Marketing clients

Improving business processes & workflows to enable better collaboration & efficiency between account managers, clients, and business units

Spearhead development of new department deliverables based on Affiliate Marketing industry evolution and opportunities 

Support the Affiliate business unit leader and upper directorate in reporting to the SVP of Paid Media and other upper executives on key client service pillars: same-store growth, retention, new business, and partnerships

Identify critical client/account issues and escalate them to appropriate executives in a timely manner

Anticipating the needs of the Affiliate business unit leader, upper directorate and the SVP of Paid Media by providing concise, actionable information on account opportunities 

Oversee high-profile accounts to stay current on applicable technology, tactics, and account obstacles

Test and learn new strategies, features, and platforms and share findings with the Affiliate Marketing department

You Must Have

6-8 years of experience working in Affiliate Marketing, comprising media campaign strategy within an agency/client environment

Extensive experience developing, optimizing, analyzing, and reporting on Affiliate Marketing campaigns for a diverse range of clients and verticals (Ecom/retail, subscriptions, international and B2B)

Experienced with affiliate networks such as Impact, CJ, PepperJam, Rakuten, AWIN, Partnerize, etc

Experienced with insights data, partner performance, and key trends to inform the development of strategies and plans

Strong working experience running regular and ad hoc reports to hone in on data that demonstrate areas of opportunity to grow and optimize client affiliate partnerships, with an emphasis on forecasting 

Bachelor’s degree or related four-year degree or relevant experience