Family Integration Specialist - 2025905

ROLE & RESPONSIBILITIES:

Church & Community Engagement

Speak at and participate in events hosted by the local church network to share about the work of World Relief Memphis through the Family Integration Program

Collaborate with local churches to explore and develop opportunities for partnership that deepen volunteer and church engagement with the refugee and immigrant community

Host and participate in fundraising events to support the Family Integration Program and World Relief Memphis

Connect with volunteer, lay and church leaders through 1:1 meetings and other small group style meetings to engage volunteers in relational immigrant ministry

Launch and develop a Women of Welcome Memphis chapter with at least 1-2 volunteer leaders

Coordinates regularly with the Church and Community Engagement Team to ensure alignment with CCE strategies, partnership development and management, and success across its goals

Develop contextualized awareness and training presentations to share about WRM, its programs and the current landscape of immigration and refugee issues in collaboration with CCE staff

Volunteer Development & Coaching

• Equip and develop volunteers through initial book study, experiential learning and modeling opportunities, Women of Welcome gatherings and regular coaching
• Accompany volunteers during initial home visits to immigrant families to model relational engagement and promote cross-cultural friendship
• Mentor and disciple volunteers as they integrate their own families into consistent and mutual relationships and shared experiences with immigrant families
• Facilitate initial and ongoing volunteer development through regular book clubs (likely quarterly), group discussions and other reflective learning environments, experiential learning and modeling opportunities, and Women of Welcome gatherings
• Provide regular one-on-one coaching, encouragement, and problem-solving support for volunteers

Family Integration Program Coordination

• Cultivate a welcoming, safe, and inclusive community that emphasizes mutual learning and belonging between both immigrant client and volunteer families.
• Pair volunteers with client families and participate in initial home or community visits.
• Maintain regular, intentional contact with client families to listen to their stories, adjust programs to their needs, and build trust.
• Formalize, develop and maintain the early childhood services piloted through previous Flourishing Families programming
• Maintain a strong working knowledge of any relevant public or private funding streams in order to ensure compliance and support quality and effective programming
• Lead the operational coordination of the Family Integration program, including:
• Match participating immigrant clients with volunteers to promote social integration through ongoing, mutual relationships focused on practical daily, functional, emotional, spiritual and social domains of life;
• Delegate volunteer roles for program days (e.g., welcome & sign-in, hospitality, ESL, crafts, circle time, playtime);
• Support the planning and execution of special programming (e.g., summer Kickstart events) and monthly community social events/outings.
• Coordinate with Integrate Adult Education staff and other WRM staff needed to implement ESL and other classes as needed
• Develop and document curriculum, standard operating procedures and other written guidance for new programming
• Ensure accurate documentation to support case management and data management consistent with WRM policy and procedures.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Bachelor’s degree in social work, human services, intercultural studies or related field required
• 3 years’ experience working cross-culturally and in partnership with immigrant or refugee communities
• 2-3 years' experience working in relational volunteer models
• Demonstrate strong cultural fluency as well as excellent oral and written communication skills
• Ability to anticipate audience-specific communication needs and support the execution of these needs
• Proficiency in Microsoft programs such as Word, PowerPoint, Excel and Outlook and a willingness to learn other software as required
• Ability to manage competing priorities
• Advanced problem-solving and planning skills, with ability and openness to operate in ambiguity
• Capable of working independently and in a team-based environment
• Strong interpersonal, organizational, and execution skills, including the ability to build trust among diverse and cross-cultural stakeholders
• Ability to work some evenings and weekends necessary to role and responsibilities