Sr Integrated Media Planner
•Basis· 1h
📣 Marketing⏰ Full-time⭐ Senior💰 $77k-109k🇺🇸 USA
1h ago
Ww·about 3 hours ago
WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.
As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.
The Senior Client Success Manager (Sr CSM) plays a critical role in achieving client retention, satisfaction, and growth, along with driving member engagement for their assigned book of accounts.
The Sr CSM owns the day-to-day relationships with employer clients and ensures they are maximizing the benefits of the Weight Watchers programs. The Sr CSM will work with their clients to establish a plan to anchor WW into the client’s overall health and well-being strategy. This role demands a mix of skills to successfully serve as a trusted advisor, project manager, product expert, and more.
The Client Success team serves as client advocates working cross-functionally and collaborating internally with Sales, Operations, Marketing, Analytics, Product, Clinical, etc. to provide an exceptional client experience. The Sr CSM partners with clients and Marketing to develop enrollment and engagement strategies that drive ongoing utilization and clinical results for members. As a trusted advisor to clients, the Sr CSM makes recommendations for program enhancements that support and deliver overall program value, resulting in sustained client retention and satisfaction.
The Senior Client Success Manager will have the opportunity to inform and be an active participant in new business practices and process improvements by acting as the Subject Matter Expert (SME) on key projects. They will work with project leads and leadership to share and implement those ideas/processes.
Periodic travel for client and internal meetings is required for this role.
What You'll Do
Key Responsibilities
Who You Are
Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program.
At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.
It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww