ABOUT YOU
We are expanding into new directions: building B2C and B2B platforms for creators, resellers, and e-commerce ecosystems, enhanced with gamification, loyalty, and engagement mechanics.
We are looking for a Product Analyst who loves connecting data, business insights, and user behavior to guide strategic decisions and drive product growth. This role is ideal for someone who can see patterns in numbers, tell stories from data, and help shape products for millions of users worldwide.
As a Product Analyst at Xsolla, you will be part of a team that bridges creativity, technology, and business. You will help us understand our users, from gamers and creators to resellers and brands, and shape the way we design gamified, data-informed experiences that make digital ecosystems thrive.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Responsibilities
- Research existing products, markets, and technologies to understand user needs and identify gaps or opportunities;
- analyze data to uncover user behavior patterns, product bottlenecks, and growth levers;
- gather and structure information, maintain documentation, and ensure insights are understandable and reusable by others;
- integrate findings, document hypotheses, and propose data-backed product improvements;
- support A/B testing, feature performance evaluation, and idea validation.
Requirements
- has a genuine passion for building user-facing products and exploring how they perform with broad, diverse audiences;
- loves technology: understands how REST APIs work, has a grasp of interservice communication, and ideally some background or enthusiasm for gaming;
- is curious and investigative: is able to build a complete picture from partial or hidden information, and translate technical findings into clear business insights;
- can communicate ideas clearly in English, both in writing and verbally, and enjoys using visuals (slides, diagrams, dashboards) to explain complex things simply;
- enjoys mapping and analyzing user journeys across B2B and B2C products to find optimization opportunities and friction points;
- thrives on data: measuring engagement, retention, and core product metrics such as CAC, LTV, ARPU, and churn rate;
- is a team player, comfortable collaborating with humans, computers, and AI alike;
- can effectively work in a multicultural, multilingual team distributed across five continents and multiple time zones.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
