Enterprise Solutions Engineer - Americas
•Ashby· 6h
🎧 Support⏰ Full-time📈 Mid Level💰 $170k-244k🇺🇸 San Francisco, USA
6h ago
Zonecompanysoftwareconsultingllc·17 days ago
Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.
Zone helps over 4,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.
Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!
Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.
As a Support Engineer- IT Infrastructure, you’ll be the first line of technical support in a global, remote-first SaaS environment. You’ll help employees stay productive by providing friendly, responsive support across Windows and macOS devices, collaboration tools, and business applications.
You’ll handle day-to-day support requests, deliver white-glove onboarding and offboarding, manage hardware provisioning, and support core IT systems alongside senior team members. This role is ideal for someone early in their IT career who’s eager to learn, grow, and build deeper systems and cloud expertise.
What You’ll Do...
What You’ll Need...
Preferred – Relevant Certifications, Such As:
At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.