A day in the life...

• You’ll speak to stakeholders across the business to understand processes that may not be fully documented 

• Investigate how data moves through systems and work out what needs to be monitored, validated or automated 

• Use SQL, Python and AI-enabled tools to build scalable automated solutions that were previously unimageable, like our cutting edge AI tool that ensures we identify and protect our vulnerable customers.  

• Partner with Product and Engineering teams to understand system architecture and support implementation 

• Help improve the quality, reliability and scalability of how we identify and prevent operational issues 

• Shape a new capability at Zopa, creating approaches and patterns that can be reused as the function grows

About you...

• Degree or equivalent experience in a STEM field or similar 

• Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work 

• Comfortable working in ambiguous environments where problems are not fully defined 

• Strong logical thinking and problem-solving skills, with a practical and structured approach 

• Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions 

• A proactive mindset with examples of taking ownership and driving work forward independently 

• Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly 

• Excited by automation, AI and using technology to solve real business problems 

Added bonus:

• Experience in operations, consulting, fintech or other fast-moving environments 

• Experience using AI tools to solve real problems, with the ability to critically assess outputs rather than accept them at face value 

• Personal projects, courses or other examples that demonstrate coding curiosity or technical learning