Specialist, Brand & IFT Excellence

The Business & Field Excellence Learning Specialist is a key contributor to the Brand Teams and In-Field Teams. This role supports the Brand Excellence capability for the affiliate, facilitating capacitation and learning opportunities to strengthen the individuals and the teams. Identify In-Field Team training needs and provide learning and development resources to field representatives to ensure strengthening of key skills and knowledge necessary to have successful interactions with their customers. Represents the affiliate with Global Customer Excellence Learning and Brand Excellence capabilities workstream.

Responsibilities

• Lead the affiliate Brand Excellence and In-Field Team Excellence capabilities learning strategy.
• Understand the affiliate strategic priorities and connect with the different functional leadership to put forward a comprehensive learning plan that comprise the Therapeutic Areas and capabilities/skills needed by the teams to continue the transformation to fit the future environment.
• Work with Affiliate Leadership to ensure needs and priorities are aligned and ensuring the delivery of proper high-quality training.
• Be the representative of the affiliate within Global Learning to ensure strategic priorities alignment and execution, including being the Champion for Brand Plan and Tactical plan process.
• Work with US Field Training operations to ensure the alignment and timely participation of IFT members in required trainings.
• Work aligned with Launch teams to secure a comprehensive Launch Excellence process and Therapeutic Area training/implementation plan that maximizes value/impact in-market.
• Measure and evaluate Brand team and IFT learning initiatives.
• Lead the Customer Intimacy & Innovation workstream in the affiliate.
• Craft initiatives to support the continued evolution of High Performing Brand Teams.
• Support ad-hoc strategic projects.

• Bachelor’s Degree in Education, Science, Business, or health related areas, Master’s Degree preferred
• 2-5 years of experience on Marketing/Training/Learning Management
• Strategic Processes or Marketing Excellence experience desirable
• Good Interpersonal and communication skills with the capacity to influence others
• Proven Project Management skills and Problem Solving capabilities
• Computer literate, including but not limited to, Microsoft Office (Excel, PowerPoint, Word)
• Excellent verbal and written communication in both English and Spanish
• Must be able to prioritize activities to maximize impact to business performance
• Adaptable to shifting demands with the ability to persevere
• Demonstrated capacity to effectively interact with Senior and Mid-level Management within the affiliate and headquarters

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html