Chief of Staff
•SerpApiHybrid· 10d
✨ Other⏰ Full-time⭐ Senior💰 $150k-200k🇺🇸 Austin, USA
10d ago
Abridge·4 days ago
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
The Role
We are seeking a dynamic and experienced Physician Executive to join our Solution Design organization. As a strategic partner within the commercial team, you will provide expert clinical insights, support the evaluation of Abridge’s ambient solutions, and act as the clinical voice and advocate during customer interactions. Leveraging your clinical background and technological expertise, you will bridge the gap between clinical practice and technology implementation, ensuring our solutions effectively address real-world challenges. This role will help articulate and translate the value of Abridge’s nursing solutions clearly and effectively to senior clinical and executive leadership.
What You’ll Do
Clinical Expertise and Advocacy: Serve as a clinical resource supporting sales and partner success teams by demonstrating how Abridge’s ambient solutions enhance clinical workflows and patient outcomes.
Strategic Commercial Support: Partner closely with commercial teams during demos, customer presentations, and strategic engagements, providing clinical credibility and subject matter expertise to executive-level audiences.
Customer Engagement: Act as the "boots on the ground" voice of clinicians, engaging directly with prospective and current customers, including senior leadership, to articulate clinical value, address questions, and facilitate adoption.
Solution Feedback Loop: Regularly provide insights and feedback from prospect interactions to the product and engineering teams, assisting in prioritizing product enhancements to align with clinical needs.
Thought Leadership: Represent Abridge at industry conferences, webinars, and events as a clinical thought leader, enhancing Abridge’s credibility within the healthcare community.
Product Expertise and Collaboration: Serve as the product expert for the commercial team, collaborating closely with the Product team to ensure alignment between customer needs, solution capabilities, and product roadmap.
What You’ll Bring
Clinical Experience: Significant experience as an MD, PA, or NP
Technology Integration: Proven track record working in healthcare technology roles (e.g., Clinical Informatics, Enterprise Analytics, Implementation Executive), demonstrating successful adoption and integration of clinical solutions.
Communication Skills: Exceptional ability to clearly communicate complex clinical and technical concepts to diverse stakeholders, including frontline clinicians, healthcare executives, and technical teams.
Executive Presence: Demonstrated experience and comfort engaging and influencing senior executives, including CNOs, CNIOs, CMIOs, CIOs, and CFOs.
Collaboration and Leadership: Demonstrated ability to work cross-functionally, influence without direct authority, and serve as a trusted clinical advisor internally and externally.
Analytical and Strategic Thinking: Ability to evaluate clinical workflows, identify opportunities for improvement, and translate clinical requirements into technological solutions.
Bonus Points If...
Experience in clinical success, implementation leadership, clinical analytics, or similar roles within major health systems or healthcare technology companies (e.g., Epic).
Proven ability to manage and lead teams or complex projects, ideally with experience in healthcare quality, analytics, and informatics initiatives.
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.