The Calibration Certificate Reviewer is responsible for reviewing and verifying calibration certificates generated within the Accredited Labs network to ensure technical accuracy, completeness, and compliance with ISO/IEC 17025 and internal quality requirements. This role focuses on branches recently migrated to the Accredited Labs IndySoft instance, as well as legacy locations as they transition to upgraded IndySoft environments. The Reviewer provides structured feedback to branches, supports training efforts, and collaborates with the IndySoft Integration Team to enhance system-wide consistency and performance.
Location: Remote
Key Responsibilities:
Certificate Review & Verification
- Review a representative sample of calibration certificates for technical accuracy, proper measurement traceability, correct uncertainty statements, and adherence to customer and accreditation requirements.
- Validate that certificates meet formatting and data integrity standards defined in the Accredited Labs Quality Management System (QMS).
- Identify and document recurring or systemic errors for follow-up with branch management and quality personnel.
Branch Support & Training
- Provide technical feedback to branch personnel and calibration technicians through logged review findings.
- Assist in developing or refining branch-level training materials related to certificate content, measurement reporting, and IndySoft usage.
- Partner with the Quality & Technical Support Specialist to conduct targeted training and coaching sessions (virtual).
System Integration & Continuous Improvement
- Collaborate with the IndySoft Integration Team to identify software configuration issues, workflow gaps, and data migration challenges.
- Contribute to a feedback loop that drives continuous system and process improvement across the Accredited Labs network.
- Participate in user acceptance testing (UAT) or validation of new IndySoft features or configuration changes.
Quality System Support
- Ensure compliance with ISO/IEC 17025, ANSI/NCSL Z540-1, and internal Accredited Labs quality procedures.
- Support regional and corporate quality audits by maintaining accurate records of certificate reviews and corrective actions.
- Provide periodic summaries or trend reports to the Regional Quality Manager & IndySoft Integration Team highlighting error trends, systemic issues, and training opportunities.
Qualifications:
- Education: Associate’s or Bachelor’s degree in a technical discipline (Metrology, Engineering, or related field) preferred. Equivalent experience may be considered.
- Experience: Minimum of 2 years of calibration laboratory or metrology experience. Prior experience with IndySoft or similar calibration management software strongly preferred.
Knowledge & Skills
- Familiarity with ISO/IEC 17025 and traceability principles.
- Experience in, or willingness to learn, various calibration disciplines for temperature, pressure, electrical, dimensional, force, weighing and torque measurement equipment.
- Strong attention to detail and analytical mindset.
- Ability to interpret calibration data, measurement uncertainties, and instrument specifications.
- Proficiency with Microsoft Office and data review tools.
- Effective written and verbal communication skills for cross-branch collaboration.
Performance Metrics
- Accuracy and timeliness of certificate reviews.
- Reduction in recurring certificate errors across assigned branches.
- Quality and impact of feedback provided to branches and the IndySoft Integration Team.
- Contribution to training content and system improvement initiatives.
About Us:
Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction.
We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.
Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Benefits:
We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:
- Health Insurance – Comprehensive medical coverage to support your well-being
- Dental Insurance – Preventive and restorative care to keep you smiling
- Vision Insurance – Coverage for eye exams, glasses, and contacts
- 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
- Company-Paid Life Insurance – Peace of mind with fully covered life insurance
- Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
- Paid Holidays – Celebrate and recharge with paid company holidays
- Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role
