Primary Duties:

• Direct Practice Support: 80% - Implement products and execute ACO initiatives with direction from Market Leadership. Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.
• ACO Training and Development: 10% -  Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. Provide continual assessment of practice’s and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Customer Success: 10% - Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.

Minimum Qualifications:

• 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes

Preferred KSA's:

• Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills.
• Familiarity with process mapping and work-flow analysis tools.
• Excellent computer skills and willingness to learn additional software applications.

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.