Company Summary
Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.
Position Description:
Arlo Solutions is seeking an experienced Senior Scrum Master to lead Agile delivery across cross-functional teams and drive consistent execution of Scrum practices. This role is responsible for enabling high-performing teams, removing blockers, improving delivery predictability, and partnering with Product Owners, Engineering, and stakeholders to deliver value efficiently and transparently. The Senior Scrum Master will coach teams on Agile principles, strengthen collaboration, support continuous improvement, and ensure delivery outcomes align with business priorities.
Responsibilities and/or Success Factors:
Agile Delivery & Scrum Facilitation
- Lead Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives
- Ensure teams consistently follow Scrum, SAFe, or agile hybrid practices while adapting appropriately to team maturity and organizational needs
- Support sprint execution by promoting focus, accountability, and delivery of committed work
- Track team progress using Agile metrics and dashboards (velocity, burndown/burnup, cycle time, throughput)
Team Coaching & Performance Enablement
- Coach team members and leaders on Agile best practices, servant leadership, and continuous improvement
- Identify delivery risks and inefficiencies and drive mitigation plans through team collaboration
- Support team scaling efforts across multiple Scrum teams when applicable
Impediment Removal & Risk Management
- Actively identify and remove blockers impacting team delivery
- Escalate risks and dependencies appropriately and proactively manage cross-team coordination
- Maintain visibility into delivery challenges and ensure leadership is informed with actionable insights
Stakeholder & Product Partnership
- Partner with Product Owner(s) to ensure backlog readiness, clear acceptance criteria, and prioritized work
- Facilitate alignment between delivery teams and business stakeholders on scope, timelines, and expectations
- Drive transparency through reporting, roadmap coordination, and regular delivery status updates
Continuous Improvement & Agile Maturity
- Facilitate retrospectives and ensure improvement actions are documented, tracked, and completed
- Support adoption of Agile tooling and standardization (Jira, Azure DevOps, Confluence, Lucid, etc.)
- Contribute to organizational Agile maturity by mentoring junior Scrum Masters and supporting Agile governance
Minimum Qualifications Including Certificates:
- 5-7 years of experience as a Scrum Master supporting Agile delivery teams
- Demonstrated success leading multiple Scrum teams and delivering complex initiatives
- Strong knowledge of Scrum, Agile principles, and team-level execution practices
- Experience coaching teams and stakeholders across varying Agile maturity levels
- Proficiency with Agile tools such as Jira, Azure DevOps, Rally, Confluence, and reporting dashboards
- Strong facilitation, communication, and conflict-resolution skills
- Ability to manage competing priorities and drive outcomes in fast-paced environments
Desired Qualifications:
- Scrum certifications such as CSM, PSM I/II, SAFe Scrum Master (SSM), or ACP
- Experience in scaled Agile environments (SAFe, LeSS, Scrum@Scale, or hybrid models)
- Experience supporting technology teams (software engineering, DevOps, data, cloud, cybersecurity)
- Strong understanding of delivery metrics, forecasting, and capacity planning
- Prior experience mentoring Scrum Masters or supporting Agile Center of Excellence (CoE)
AAP Statement
We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.
