What you will be doing:

As a Digital Communications Specialist, you will be responsible for producing knowledgeable and engaging written and digital content for custom communications.
The ideal candidate will have strong communication and writing skills, digital communications experience, and the ability to work independently while managing multiple priorities. This individual will be self-motivated, organized, and possess a positive attitude with a willingness to learn. 

Key Responsibilities
Collaborate with the customer communications team to draft newsletters, alerts, on-hold messages, text messages, talking points, fact sheets, customer letters, and other communications materials.
Execute individual projects and programs while partnering with team members to ensure successful delivery.
Complete proofreading requests to ensure proper grammar, punctuation, spelling, and overall quality.
Develop and execute email campaigns using a visual email editor while maintaining brand standards.
Perform other duties as assigned.

What we are looking for:

Qualifications
• BS/BA degree and at least 5 years of relevant experience, or an equivalent combination of education and experience, including experience as a Communications Specialist with a focus on copywriting, digital communications, and written communications.
• Demonstrated ability to write, edit, and proofread high-quality communications content; strong writing and organizational skills are required.
• Proven ability to develop content for digital channels, including social media, text messages, web content, mobile alerts, and other communication platforms.
• Extensive experience working in a highly regulated sector and aligning with compliance requirements
• Experience with UX writing
• Experience collaborating with cross-functional teams, including experience design.
• Ability to work independently and manage multiple priorities with strong attention to detail.
• Strong prioritization skills with the ability to effectively manage requests from multiple stakeholders.