Job Description:

The Program Manager is responsible for general operations and maintenance software and technical support services for the Nuvolo Clinical EAM platform, in both the various lower and Production environments, supporting the Veterans Affairs Medical Centers (VAMCs) within the enterprise. This includes but is not limited to application support services, upgrades, patches, scheduled software maintenance, group/role updates, unscheduled break/fix support hours and remediation, enhancement support, system email support, dashboard/report creation and support, notification support and updates, workflow enhancements, interface updates and support, general user support and training services. This role oversees contract performance, quality delivery, schedule adherence, and cost management while ensuring alignment with program objectives and federal governance processes.

The Program Manager will guide cross-functional teams, drive program management best practices, support enterprise-wide transformation activities, and communicate the value and capabilities of the new financial and acquisition management solution to stakeholders. The ideal candidate brings extensive experience implementing enterprise-level, cloud-based financial systems at a department-level agency and possesses deep expertise in project management methodologies, federal asset management operations, acquisitions, and technology modernization.

Responsibilities:

• Manage overall program and contract performance, including scope, cost, schedule, quality, and risk.
• Support the Computerized Maintenance Management System (CMMS) with program governance, milestone preparation, and executive-level reviews.
• Oversee development of program documentation, deliverables, and communication and change management materials.
• Build and maintain strong relationships with federal stakeholders, ensuring alignment with strategic program objectives.
• Provide guidance on best practices for cloud-based financial and acquisition system implementations.
• Monitor program metrics, identify risks, and implement mitigation strategies.
• Ensure project execution aligns with PMBOK, Agile, or hybrid PM methodologies.
• Lead status reporting, briefings, and communication efforts that highlight new financial management capabilities and progress.

Minimum Qualifications

• Active Project Management Professional (PMP) certification.
• Minimum of 10 years’ experience in healthcare and program and project management.
• Demonstrated experience supporting Nuvolo Clinical EAM platform (Any module)
• Experience planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System.
• Proven experience managing a large federal program or enterprise-level transformation effort.
• Strong command of program management methodologies, governance frameworks, and federal lifecycle processes.
• Ability to manage multidisciplinary teams and coordinate across stakeholder groups.
• Excellent communication, leadership, and executive briefing skills.

Preferred Qualifications:

• Certified at ITIL Intermediate Level or ITIL Practitioner Level and Scrum Master
• certified.
• Background in federal financial management, acquisition processes, or technology modernization.
• Experience with organizational change management and end-user adoption strategies.
• Experience with the Veterans Health Administration and an understanding of VISN, VAMC, and HTM/Biomedical Engineering department operations.

Eligibility:

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required federal public trust clearance for this role

Compensation:

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

Salary range: $125,000 - $155,000

Benefits:

Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.