IT Support Specialist

Overview

At Brooklinen, we’re building the future of comfort — thoughtfully, ambitiously, and with intention — caring for our customers, our team, and the systems that help us do our best work every day.

We’re looking for an IT Support Specialist to join our team and play a key role in supporting our growing organization across HQ and retail locations. This role is foundational to how we operate: you’ll be the first line of support for our internal team, ensuring our tools, systems, and infrastructure run smoothly, securely, and reliably.

This is a hands-on, highly collaborative role for someone who has supported a small to mid-sized business and is comfortable operating with broad responsibility, evolving processes, and a high degree of ownership. You’ll partner closely with our People team and external vendors, while also contributing to the ongoing evolution of Brooklinen’s IT foundations.

This role is based in Manhattan, NY, with in-person support for HQ and remote support for retail locations as needed.

What You’ll Do