As the Americas IRL Community Manager, you will be the driving force behind Crypto.com's IRL community engagement, responsible for designing and delivering memorable, high-impact in-person experiences across the NorthAm and LatAm region. You will directly shape our Americas event and workshop strategy, ensuring every touchpoint reflects our brand's.
Responsibilities:
- Identify opportunities for long-term, recurring community events that are in support of crypto.com priorities
- Own the planning and execution of hosted events, ranging from small workshops to large scale conferences across key cities in North and South America
- Define event goals, OKRs, success metrics, and conduct data-driven postmortems to continuously improve event impact and ROI
- Establish and manage event budgets and timelines
- Manage relationships with vendors and agencies
- Assess and adapt to regional, cultural, and venue-specific requirements to ensure events are locally resonant and operationally sound
- Develop and maintain operational standards and playbooks to encourage consistent branding, elements, and ambiance across diverse event types
- Maintain and champion a high degree of quality across all stages of event planning, production, and execution
- Demonstrate resourcefulness in decisionmaking and driving events workstreams to completion, without compromising high standards
Requirements:
- Minimum 3-5+ years of community and event experience
- Comfortable working off-hours, being on-call, and adapting to flexible schedules as per event requirements
- Exceptional command of time management, communication, project management, and prioritization
- Experience building events within the Web3/crypto industry
- Highly organized and detail-oriented
- Demonstrate excellent communication skills
- Comfortable owning projects independently while managing multiple priorities
- Creatively inclined with a strong eye for design and the ability to translate ideas into execution
