Monitoring supervisors by ensuring they are accurately following the inventory management processes, policies and proper execution of inventory management (stock-in and stock-out). Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).

Tracking order fulfillment, KPI, staff availability based on operational demands at all times.

Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing teams as and when required.

Drive high-performing teams through collaboration, accountability, continuous improvement, and operational excellence

Act as a key support for store managers to enable strong day-to-day execution.

Conduct store audits, compliance inspections, and operational reviews to ensure adherence to company policies, SOPs, and legal requirements.

Implement and track action plans to address performance gaps and achieve business objectives.