About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
As the Head of Business Partnering for the Americas region, you will be responsible for leading a team of HR business partners to deliver strategic and operational HR support to our thriving and geographically dispersed workforce, across functions and locations. This role requires a forward-thinking leader with a deep understanding of the HR landscape, exceptional interpersonal skills, operational rigor and a proven track record in driving organizational change. This role will also serve as the primary Global HR Business Partner for at least two of our executive leadership team members and possess a desire to partner directly as well as a skillset that supports fulfilling a player/coach role.
Our in-office policy requires a minimum of 50% attendance each month fostering collaboration and team connection in person, while still offering the flexibility to work from home
Role and Responsibilities
- Strategic Leadership:
- Develop and implement HR strategies that align with the overall business objectives and support the growth and development of the Americas region
- Collaborate with senior executives to understand business needs and develop aligned HR strategies
- Act as a trusted advisor to business leaders on talent management, workforce planning, and employee relations
- Identify and implement HR initiatives that directly contribute to business goals and performance metrics
- Partner with business and HR leaders to explore the impact of AI on workforce capabilities, organizational design, and future skills planning
- Team Management:
- Lead, mentor, and develop a team of HR business partners, ensuring they are equipped to provide exceptional HR support to their respective business units
- Lead a team of HR Business Partners, providing coaching and guidance on HR practices and policies
- Project management and oversight skills ensuring execution of deliverables required through individual and group efforts
- Enabling HR teams to adapt to digital transformation, including the adoption of AI tools in people processes such as talent management, learning, and analytics
- Talent Management & Engagement:
- Oversee talent acquisition, development, and retention strategies to ensure the organization attracts and retains top talent
- Foster a positive and inclusive work environment through initiatives that promote employee engagement, well-being, and productivity
- Partner with line managers to optimize performance management processes and employee development
- In partnership with the global head of talent acquisition, lead the development and execution of talent acquisition strategies to attract top talent for the region and business areas that are within the relevant remit
- In partnership with the leader of talent programs, oversee talent development programs, including leadership training and succession planning efforts for the region and business areas that are within the relevant remit
- Lead and support organizational change initiatives, ensuring smooth transitions and minimal disruption to the workforce
- Compliance:
- Ensure HR policies and practices comply with local regulations across the US, Canada and Mexico
- Data Analysis and Insights:
- Analyze workforce data and trends to identify areas for improvement and inform strategic decisions
- Utilize HR metrics to measure the effectiveness of HR initiatives and demonstrate business impact
- Stakeholder Collaboration:
- Partner with senior leadership and key stakeholders to provide HR insights and solutions that drive business success
Professional Qualifications
- Minimum of 12 years of progressive HR experience, with at least 6 years in a leadership role
- Proven experience in HR business partnering within a large, complex organization
- Strong knowledge of HR practices, labor laws, and employment regulations
- Understanding of how emerging technologies like AI are shaping the future of work, with the demonstrated ability to translate this into action for furthering org talent and capability strategies
- Exceptional leadership, communication, and interpersonal skills
- Ability to think strategically and execute operationally
- Experience with talent management, employee engagement, and change management
- Demonstrated ability to work effectively in a fast-paced, dynamic environment
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred
Personal Characteristics
- Embodies Diligent values: drive client impact, clarify risk elevate governance, and be diligent
- Demonstrated leadership skills, with direct responsibility for managing and developing leaders; demonstrated history of delivering high quality results as leader of leaders
- A leader who deeply understands the metrics of an engaged workforce and can report on those to the C-Level, inspiring change when needed throughout the organization
- Demonstrated capability to establish meaningful relationships with internal customers, hold leaders accountable, manage customer expectations and escalations effectively
- Demonstrated ability to maintain relationships and alignment with other internal teams and stakeholders, especially in other support functions
- Outstanding interpersonal skills with strong communication skills both verbal and written
- Intellectually curious and able to think deeply and qualitatively about business problems, breaking down issues and presenting solutions
- Collaborative with a track record of building strong internal and external relationships
- Entrepreneurial with a high level of energy and unrelenting drive to succeed and win
- Exceptional at driving and adjusting an operating model with tools, process, people, and automation to improve our internal customers' experience and our own efficiency at scale
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
