About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

Diligent is hiring a Talent Acquisition Operations Specialist in our Bangalore, India office. As a Talent Acquisition Operations Specialist, you will join a global team and will be responsible for managing the post-offer new-hire process, ensuring a seamless transition from candidate acceptance through Day 1. This includes drafting employment agreements, initiating and monitoring all onboarding activities, coordinating background checks, and ensuring full compliance with internal policies and regional regulations.

You will collaborate closely with Talent Acquisition, HRIS, Business Technology Services (BTS), and New Hire Orientation teams to deliver a consistent and high-quality onboarding experience. Experience with Greenhouse Recruiting and Greenhouse Onboarding is preferred.

This is a fixed term hybrid position based out of our Bangalore, India office. Employees are expected to be onsite at least 50% of the month to support effective cross-functional collaboration.

Key Responsibilities

Draft, issue, and manage employment agreements and offer documentation for all new hires.
Own the onboarding workflow from offer acceptance through Day 1, ensuring all tasks are completed accurately and on schedule.
Coordinate and monitor background checks, ensuring full compliance with legal, regulatory, and company standards.
Partner with TA, HRIS, IT, Payroll, and Orientation teams to ensure timely system setup, provisioning, and new-hire readiness.
Act as the primary operational contact for new hires, guiding them through onboarding requirements and addressing questions proactively.
Maintain data accuracy in Greenhouse Recruiting, Greenhouse Onboarding, and HRIS by managing updates, audits, and workflow integrity.
Identify process gaps or bottlenecks and propose operational improvements that enhance efficiency, compliance, and candidate experience.
Ensure all onboarding documentation and processes remain compliant across regions and aligned with internal policies.
Track onboarding metrics, monitor SLAs, and communicate progress to stakeholders.

Required Experience/Skills

1-3 years of experience in Talent Acquisition Operations, HR Operations, or related onboarding-focused roles.
Strong understanding of end-to-end onboarding workflows, employment agreements, and background check processes.
Experience using Greenhouse Recruiting and Greenhouse Onboarding strongly preferred; familiarity with HRIS platforms is a plus.
Excellent communication skills with the ability to collaborate effectively across TA, HR, HRIS, and IT teams.
Strong attention to detail, organization, and compliance awareness.
Ability to manage multiple concurrent onboarding cycles and prioritize effectively in a fast-paced environment.
Process-oriented mindset with demonstrated ability to build efficient, repeatable workflows.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Talent Acquisition Operations Specialist(FTC)

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