About the Role

The Associate, Title & Curative is responsible for executing their assigned roles and functions with timeliness, expert accuracy, and precision for all standard workflows on standard files. They are able to identify more complex files for escalation to senior team members, and are still learning how to complete those more complex files. They can assist more junior team members on basic workflow responsibilities. They proactively meet customer needs and provide a delightful customer experience. They exhibit the company values, and collaborate with their Supervisor to create an efficient, enjoyable work environment.

Responsibilities

• Work with internal and external systems to clear curative matters that may hinder the closing of the transaction. The associate needs to be very tech savvy and be able to utilize many system resources to cure potential issues
• Review defects in Title including property line adjustments, missing titleholders, liens, judgments
• Review chains of title to determine clouds on title and effect methods to clear defects
• Work with closing department to ensure proper payoffs for closing
• Order deeds to change vesting when necessary to ensure a timely and smooth transaction
• Review and clear files to close
• Review and understanding of more complex files, Trusts, plat maps
• Review releases to determine if release is valid for the omission of a lien
• Work with outside creditors for judgment liens, child support liens
• Reviews and determines if Attorney Title Opinion Letters are valid, need clearing or clear for a final clear to close
• Communicate internally and externally as needed

Required Skills & Experience

• Has 3+ year(s) of title & escrow experience with demonstrated success.
• Excellent phone, email, face-to-face and remote communication skills
• The ability to multi task and focus as required and to be proactive
• Ability to thrive in a fast-paced, metrics-driven work environment
• Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents is required
• Open minded to process changes, continuous system updates and enhancements
• Proven customer service experience
• Have a driven, positive attitude and ability to work as a team player
• Proficient in using various computer programs and ability to navigate educational company provided resources
• Bonus: Experience processing files in ResWare
• Bonus: Possession of individual title and/or escrow licenses

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