Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Eh2·22 days ago
Electric Hydrogen’s mission is to make molecules to decarbonize our world! Our outstanding people are our most important asset and will allow us to deliver hydrogen from renewable electrolysis for heavy industry, at prices below fossil fuels.
We are looking for a Field Engineer for a Texas-based remote role responsible for owning field operations at Electric Hydrogen’s West Texas (Pecos) plant. This position serves as the primary on-site technical resource, ensuring reliable operation, successful commissioning, and ongoing maintenance of the EH2 plant, while also providing support for other EH2 sites as needed.
You will work with a high degree of autonomy, supporting field execution while partnering closely with operations, engineering, and product teams. This role includes hands-on troubleshooting, customer/site engagement, and continuous improvement of field operations.
This role requires significant travel during the 2026 commissioning phase, including extended on-site assignments at the Pecos plant. Travel demands are expected to decrease following customer handover in 2027, transitioning primarily to preventive maintenance and reactive support needs. Work schedules may include extended hours, weekends, holiday coverage, and urgent off-hours support as needed. Remote work flexibility is available when not on-site. All travel-related expenses, including lodging and meals, are covered by Electric Hydrogen.
Primary Responsibilities
• Own operational readiness for the Pecos plant ahead of customer handover
• Own plant performance and uptime during customer operations
• Support installation, commissioning, and startup activities prior to customer handover
• Troubleshoot operational issues and lead root cause analysis (RCA) efforts
• Serve as the primary on-site field engineering contact for Electric Hydrogen’s West Texas customer site
• Respond to urgent operational issues to minimize downtime and restore plant functionality
• Generate reports and present plant performance updates during regular customer meetings
• Act as an escalation point for field-related issues, coordinating cross-functional support when required
• Execute preventive, reactive, and predictive maintenance activities alongside customer and contract technicians
• Manage inventory, spare parts, replacement cycles, and equipment logistics
• Partner with supply chain and operations teams to improve spare parts strategies and lead times
• Ensure proper storage, traceability, and readiness of field tools and maintenance materials
• Utilize CMMS systems for maintenance planning, work order management, backlog tracking, maintenance records, and asset tracking
• Monitor plant health and improve diagnostic capabilities
• Develop and refine SOPs, checklists, training materials, and field service procedures
Qualifications
• Bachelor’s degree in Engineering required
• 3+ years of field engineering or similar hands-on experience supporting industrial or process equipment
• Strong troubleshooting and problem-solving skills
• Experience within energy, electrochemical, hydrogen, or industrial systems environments
• Experience supporting commissioning and maintenance activities
• Familiarity with CMMS systems, spare parts planning, inventory management, and logistics coordination
• Strong customer-facing communication and relationship management skills
• Based in Texas or willing to relocate to Texas to support the high on-site presence required during the commissioning phase (2026 through early 2027)
#LI-Remote
Compensation and Benefits | P3
Actual base salary offered to the hired applicant will be determined based on their work location, level, qualifications, job-related skills, as well as relevant education or training and experience.
Base salary is just one part of Electric Hydrogen’s total rewards package. We feel strongly that our team should not have to worry about having quality healthcare. In addition to the base salary offered, the hired applicant may receive:
Electric Hydrogen’s benefits programs are subject to eligibility requirements.
About Electric Hydrogen
Electric Hydrogen is a team of the world's experts in scaling technologies for the post-carbon world, with a proven record in transforming the grid and transportation sectors. Backed by some of the world's top venture capital firms, we design and manufacture electrolytic hydrogen systems matched to renewable power sources to create green hydrogen by splitting water. We are building a cost-effective and transformative path between renewable energy and multiple large industrial sectors. Abundant and low-cost renewable energy sources will power the world, and Electric Hydrogen technology will use this energy to decarbonize industry through sustainable materials. We were founded in 2020 and are based in California and Massachusetts.
Electric Hydrogen is proud to be an equal opportunity employer. We are dedicated to building a diverse, inclusive, and authentic workplace for all to belong. We are aware that people from historically underrepresented groups are less likely to apply if they don't meet 100% of the job requirements. We are actively working on efforts to change this social norm. If you are excited about this role, we encourage you to apply!