Vice President, Market Operations

Who We Are

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.

We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.

Who You Are

You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.

Your Role

As a VP, Market Operations with Evergreen Nephrology, you are responsible for operational performance and partner-level P&Ls for several markets and states. The VP will be the principal point of contact for executive leadership at Evergreen and JV practices, working to re-orient to Evergreen’s vision daily through attendance at partner, practice-level meetings, as well as engagement with market front line staff. A results-driven leader, the VP thrives on scaling operations, optimizing financial performance and driving efforts with a high degree of ownership. Reporting to SVP, Market Operations, this role is instrumental in market expansion, including new implementations, launching innovative services, and ensuring financial performance across regional P&Ls.

While this is a remote position, it will support partners in the following states - MN, MI, TN. This role will require 25-50% travel.

Role Responsibilities

• Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership
• Build and manage high-performing regional operations teams to drive success in value-based care
• Leverage performance reporting and analytics, clinical quality improvement initiatives, and a collaborative approach with clinicians and staff to achieve better population health outcomes that align with payer contracts and requirements
• Develop strategies to expand key partnerships with providers, post-acute facilities, and hospitals and assist with executing value-based care contracting activities that improve patient outcomes and reduce total cost of care
• In partnership with the Clinical Operations team, track performance and identify opportunities for improvement. Work with Evergreen’s central teams to ensure optimized performance of our core business (Engagement & Growth, Reduced TME, Documentation, and Quality) for the market/JV
• In partnership with the Business Operations team, own the launch of new product launches within the market. The work involves understanding local market dynamics to orchestrate successful product launches
• Develop trust and lead by influence to drive continuous practice transformation through strategic co-creation with partners, IDT optimization, effective communication, and management of P&L
• Be a culture champion – cultivating a culture of high performance, transparency, trust, and collaboration
• Be accountable to develop, set agendas, and own preparation of concise and effective presentation materials and resources required to support and lead board meetings, partner JOCs, and KCE Governing Body Meetings
• Other duties consistent with this role, as assigned

Required Qualifications

• Bachelor’s degree in business, healthcare administration, or have the equivalent relevant experience.
• Minimum 10 years' experience in multi-site healthcare services/direct patient-care businesses, with at least 5 years in leadership and management positions
• Experience working with providers in a Value Based Care environment
• Deep understanding of business continuity and ability to build resiliency into business processes / systems
• Proven leader in developing talent; delegating and iterating with your team by leveraging individual strengths and using innovative methods for growth opportunities
• Ability to build trust and respect quickly with internal and external stakeholders, resulting in meaningful relationships, clear communication, and leadership through change management
• Intermediate skills with MS Office Suite of products including Outlook and Teams
• Able to work effectively in a primarily remote environment:
  • Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
  • Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
  • Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Master’s Degree

Compensation

The pay range for this role is $200,000 to $220,000 annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors.

This role is also eligible for an annual bonus.

Benefits

Evergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect:

• Flexible time off policy
• 12 paid holidays per year
• Medical, dental, vision and life insurance, including an HSA with employer match
• Reimbursement for continuing medical education for eligible roles
• A 401(k) program where Evergreen matches up to 4% of contributions
• Paid parental leave
• A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology

Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws.

If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at [email protected].