Key Responsibilities

• Sales & Commercial Support

  • Support Sales and Business Development teams across the full sales lifecycle, from qualification to deal close
  • Coordinate active opportunities, track next steps, and maintain momentum
  • Conduct client follow-ups and outreach on behalf of the sales team

  Proposal & SOW Management

  • Lead proposal development and coordinate inputs from Sales, Delivery, Legal, and Finance
  • Draft and manage SOWs, ensuring accuracy, compliance, and commercial alignment
  • Manage version control, approvals, timelines, and contract execution support

  Pipeline, CRM & Follow-Ups

  • Maintain accurate CRM and pipeline data
  • Track actions, proposals, and SOWs to ensure timely deal progression
  • Support forecasting and pipeline reviews with structured data

  Data, Reporting & Analysis

  • Produce sales reports, pipeline summaries, and performance dashboards
  • Analyse sales trends to identify risks and opportunities
  • Ensure data accuracy across reporting tools and systems

  Stakeholder & Process Support

  • Collaborate with Sales, Finance, Legal, Delivery, and Marketing teams
  • Identify process improvements to streamline proposals and sales support
  • Support sales onboarding from a systems and process perspective

Qualifications

• Essential

  • 3+ years proven experience in Sales Support, Sales Operations, Commercial Operations, or a related role

  • Handson experience drafting and managing SOWs, proposals, or commercial documentation

  • Experience using CRM systems (e.g. Salesforce or similar)

  • Strong Excel skills and confidence working with reports, data, and forecasting

  • Excellent written and verbal communication skills, including clientfacing interaction

  Desirable

  • Background in professional services, consulting, financial services, or B2B sales environments

  • Experience in AI 

  • Experience coordinating proposals or bids in complex or multistakeholder environments

  • Familiarity with contract approval workflows and commercial governance

Why Factor?

• A unique opportunity to develop your career in an international, innovative company providing legal services to the largest and most sophisticated companies worldwide including top banks, technology companies, pharmaceuticals / biotechs, and others; 
• Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;
• Inclusive and nurturing work environment, where everyone's contributions are valued;
• A great culture with diverse, top caliber, highly motivated teammates and a respect for work-life balance;
• Hybrid working model (a minimum of 3-4 days in office per month) with a modern office located in the heart of Belfast.