Delivery Operations Analyst
•Qodea· 23h
🏷️ Data Science📝 Contract📈 Mid Level📍 Philippines
23h ago
Faculty·6 months ago
We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.
We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.
Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.
AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.
Our Public Services Business Unit is committed to leveraging AI for the benefit of individual citizens and the public good.
From our work informing strategic government decisions, to optimising our NHS, through to reducing bureaucratic backlogs - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.
As a Learning Engineer at Faculty, you’ll help shape how AI transforms education. You’ll design the learning logic behind our most innovative education products defining goals, feedback, scaffolding, and adaptivity to drive significant improvements in learning outcomes.
Working at the intersection of learning science and product design, you’ll bridge the gap between academic research and real-world application, ensuring our tools are not just engaging, but measurably effective at scale.
Defining clear learning goals and skill models, then breaking them down into scaffolded tasks, feedback loops, and adaptivity logic for the product team.
Identifying what we need to measure (e.g., mastery, engagement, retention) and working with data teams to ensure our products track the right learning behaviors.
Leading user testing and formative studies to test early prototypes, and collaborating with data scientists to review performance data once live.
Acting as the voice of "Learning Science" within product teams—translating pedagogical principles into clear specifications for UX designers ,data scientists and engineers
Contributing to Faculty’s Learning Engineering Playbook—creating checklists, design patterns, and templates to support consistency across projects.
Supporting teams in applying learning science best practices through collaborative design workshops and guidance.
You have a strong background in learning sciences, instructional design, educational psychology, or a related field.
You understand how to balance learning principles with real product constraints (UX feasibility, technical constraints, timelines).
You have a portfolio of digital learning experiences and understand the constraints and opportunities of building software products (e.g., LMS, Apps, EdTech tools).
You are comfortable working with data. You understand how to define success metrics and can interpret reports to make evidence-based design decisions.
You’ve collaborated closely with UX / UXR teams and can translate learning logic into user flows, prototypes, and interaction patterns.
You are comfortable with experimentation (A/B tests, early prototype testing, formative evaluation)
You are a clear communicator who can translate academic concepts (like "cognitive load" or "zone of proximal development") into practical, actionable tickets for engineering and design teams
This is not a content-creation or e-learning production role. We are looking for someone with experience designing learning systems, not just courses.
Talent Team Screen (30 minutes)
Project Review (60 minutes)
Case Study Interview (60 minutes)
Meet the Team (30 minutes)
We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Some of our standout benefits:
Unlimited Annual Leave Policy
Private healthcare and dental
Enhanced parental leave
Family-Friendly Flexibility & Flexible working
Sanctus Coaching
Hybrid Working
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.