Full-time • Excellent Benefits • Work from Anywhere in the US (except AL, CO, or LA)

About the role

We're seeking a SecOps Engineer to join our established security team as we continue to enhance our industry-leading security program. You'll help strengthen our robust security infrastructure and advance our cutting-edge security initiatives, including enhanced identity management, Zero Trust architecture expansion, and AI security innovations.

You'll work closely with our Director of Technology & Operations, Platform Engineering Manager, and existing security team members to maintain our SOC2 compliance, enhance our incident response capabilities, and continue embedding security excellence into everything we do. This is a hands-on role where you'll contribute to protecting our mission-critical systems and the sensitive data of millions of donors and thousands of nonprofit partners.

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don't think that an individual's pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $125,000 - $145,000 and will include equity and benefits.

Please note: We are reviewing applications on an on-going basis. At this time, we are prioritizing candidates with both SecOps experience and experience working in a start up company.

What You'll Do

Security Operations & Incident Response (40%)

• Enhance our security monitoring and incident response processes across our cloud infrastructure
• Support our vulnerability management program and coordinate remediation efforts
• Optimize and maintain our existing security tooling (SIEM, EDR, cloud security platforms)
• Refine security runbooks and incident response procedures
• Support security investigations and forensics when needed

Security Enhancement Initiatives (40%)

• Expand our Single Sign-On (SSO) implementation to additional systems
• Advance our Zero Trust architecture to the next level
• Evaluate and integrate AI-specific security controls into our existing framework
• Enhance automation of security processes and controls
• Continue modernizing our authentication and authorization systems

Compliance & Partnership Support (20%)

• Support the Director of Technology & Operations with our ongoing SOC2 compliance program
• Handle security questionnaires for enterprise customers
• Lead vendor security assessments for third-party integrations
• Provide technical security expertise on customer calls
• Collaborate with our security team during peak periods
• Maintain and update security policies and procedures
• Support strategic security initiatives as needed

Who You Are

Essential Experience

• 5+ years in security operations, security engineering, or related roles
• Deep experience with cloud security (AWS/GCP/Azure)
• Hands-on experience with identity management and SSO systems
• Track record of managing security incidents from detection to resolution
• Experience with security compliance frameworks (SOC2, ISO 27001, etc.)

Technical Skills

• Proficient with security tools: SIEM, EDR, vulnerability scanners, cloud security platforms
• Strong scripting abilities (Python, Bash, or similar)
• Experience with infrastructure as code (Terraform, CloudFormation)
• Understanding of DevSecOps practices and CI/CD security
• Knowledge of Zero Trust principles and implementation

The Person We're Looking For

• Operates with high autonomy while knowing when to escalate or collaborate
• Balances security requirements with business velocity
• Communicates complex security concepts clearly to non-technical stakeholders
• Thrives in ambiguity and can context-switch effectively
• Brings a growth mindset and stays current with emerging threats

Bonus Points If You Have

• Experience with AI/ML security challenges
• Customer-facing experience with security reviews or audits
• Relevant certifications (CISSP, Security+, AWS Security, etc.)
• Experience at a high-growth startup
• Background in nonprofit or social impact technology

Hiring Process

• Recruiter Phone Screen (30 minutes)
• Hiring Manager Interview (30 minutes)
• Take Home Assignment (60 minutes)
• Final Interviews (Likely 3 separate 30 minute final interviews with FreeWill team members)
• Offer (contingent on positive references)

Please note that steps in the hiring process can and may change and the Recruiter will be your point of contact in sharing any updates in terms of the process. If you are selected to move forward in this process, the Recruiter will share more details about the hiring process and interviewers. However, this is a good estimate of what you can expect. For most roles, our hiring processes take an average of 4-6 weeks.

Benefits

In addition to the immense personal and professional satisfaction you’ll gain from helping to raise $1T for high impact nonprofits in a kind and joyful work environment, full time employees at FreeWill are eligible for the following benefits:

• Work from home
• Flexible Paid Time Off policy. We trust staff to manage their own schedules and take the time off you need to be your best, as long as your work is on track. We recommend staff take a minimum of three weeks annually
• Flexible hours
• Competitive salary
• Commuter benefits
• Company stock options
• 401k
• Medical/Dental/Vision (some single coverage medical plans are 100% employer paid, subsidized rates for spousal, parent-child, and family coverage)
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Free One Medical membership
• Paid parental leave for all parents

Perks

• Regular (virtual) team events
• $250 monthly co-working budget which can be used for local co-working spaces and your home wifi bill
• $300 annual budget to outfit your home office or cover utility bills
• $1,000 referral bonuses for growing our FreeWill community
• $1,000 annual professional development budget

FreeWill is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We are a remote-first company that’s able to hire in 47 states and D.C. Unfortunately, we are unable to hire in Colorado, Alabama, or Louisiana at this time. We also can’t sponsor working visas, so all applicants will need to have work authorization in the US.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. FreeWill is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

AI Policy

We are excited to engage with candidates who can demonstrate their experience and skills through their own words and work, not through AI-generated content. We want to understand your genuine interest in the company and your unique perspectives, not simply AI-driven responses. We ask that you refrain from use of AI-generated content during the hiring process which includes phone screens, video interviews, tech screens, or other assessment stages except as otherwise indicated to you by the Recruiter.

For example: Using ChatGPT to generate scripted answers to application questions or during phone screens and video interviews is strongly discouraged and will result in not moving forward in the hiring process. However, the use of an AI design tool to enhance the design of a presentation deck is permitted.

The Recruiter will be able to provide additional guidance during the hiring process if needed. If hired at FreeWill, we do encourage the use of AI in your role to build upon or enhance your skill set.