Highlights:

Location: Serbia

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Language: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to strengthen our ML team. We operate as an internal service and centre of excellence for 10+ product teams at Fundraise Up. This means you won't be tied to a single feature: one day you might be optimising donation amounts and upsell offers, and the next you could be building a smart assistant for the admin panel or working on transaction classification.

We actively use not only classical ML, but also RL, and we're expanding our LLM-based solutions — prompt engineering and pipeline design with LLM APIs (OpenAI and equivalents). That's why we're looking for someone with a broad mindset who isn't afraid to experiment and can choose the most effective approach for each task.

The project's main audience and business team are based in the US. Although the product development team is Russian-speaking, you may occasionally need to write in English.

What You’ll Do

• Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
• Select the most appropriate ML/LLM approaches or propose alternative solutions.
• Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
• Design prompts and LLM API-based pipelines for specific product tasks: classification, content generation, and response quality evaluation.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting); NLP knowledge is a plus
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (CR, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach to development; we value clean code, knowledge of design patterns, and solid engineering practices
• Data skills: advanced SQL; ability to independently and efficiently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking tools and understanding of production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down problems, choose the right tech stack (or justify a non-ML solution), and deliver to production
• At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.