What You'll Do
Gabb is seeking an exceptional Staff Platform Engineer to serve as a technical leader who will be at the forefront of our company's technology and execution in keeping kids safe. As a Staff Platform/Backend Engineer at Gabb, you will architect, develop, and maintain highly resilient backend services and platforms that operate with 24/7 uptime—because keeping kids safe cannot tolerate outages. You will drive technical excellence across teams, establishing and maintaining rigorous standards for high availability, scalability, and system reliability. This role requires someone who thinks holistically about the customer experience and can execute large-scale initiatives that directly fulfill the needs of families relying on Gabb's safe technology. You will be responsible for transforming systems that struggle with resiliency, uptime, or scalability into highly scalable, bulletproof architectures as quickly as possible. Your technical leadership will elevate engineering teams around you to consistently meet the highest standards of quality and reliability.
Additionally, you will:
- Primary job is building microservices using Node.js/TypeScript/NestJS
- Mentor and establish best engineering practices using Node.js/TypeScript/NestJS
- Architect and implement consumer-facing, high-scale, high-availability systems with 99.9%+ uptime requirements
- Establish and maintain rigorous SLOs and SLAs, achieving them through quality architecture, comprehensive testing, monitoring, and proactive observability
- Lead cross-functional technical discussions and communicate complex technical concepts effectively to both technical and non-technical stakeholders
- Drive technical strategy for API gateways, caching layers, and service contracts that ensure system reliability and performance
- Mentor and elevate engineering teams, fostering a culture of technical excellence and customer-first thinking
- Proactively identify and resolve scalability bottlenecks before they impact our families
- Own end-to-end delivery of large-scope technical initiatives alongside engineering teams
- Implement comprehensive monitoring, alerting, and observability practices that prevent issues before they occur
What you'll need
- 8+ years of experience in software development with demonstrated expertise in building consumer-facing, high-scale, high-availability systems
- Proven track record of architecting and maintaining 24/7 uptime services with stringent SLA requirements
- Strong experience with AWS infrastructure ecosystem and cloud-native architectures
- Expert-level understanding of event-driven architecture, microservices, API gateways, caching strategies, and distributed system patterns
- Demonstrated ability to design and implement resilient systems with automatic failover, circuit breakers, and recovery mechanisms
- Proven ability to take struggling systems and rapidly architect them into highly scalable, resilient platforms
- Exceptional communication skills with ability to influence and elevate technical teams
- Track record of thinking holistically about customer needs and translating them into technical solutions
- BS/MS degree in Computer Science, Engineering, or equivalent industry experience
- Experience with load testing, performance optimization, and capacity planning for high-traffic systems
This is a contractor role for Gabb. As such we are open to remote candidates.
