GitLab·about 2 months ago
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
As a Senior Professional Services Technical Architect (Forward Deployed Engineer) at GitLab, you'll work directly with our most strategic enterprise customers to design, deploy, and optimize GitLab's Duo Agent Platform (DAP) in their real-world environments. You'll lead complex, multi-phase implementations from initial discovery through post-production optimization, acting as the technical owner for forward deployed projects. You'll partner closely with customer engineering, security, and operations teams to architect secure, compliant, and scalable DAP solutions, including self-managed installations, AI Gateway configuration, and self-hosted model integrations in highly regulated and complex environments.
You'll be hands-on with large language model (LLM) applications, Model Context Protocol (MCP) integrations, and custom agents and flows that connect GitLab DAP to customer systems like Jira, ServiceNow, Confluence, and internal tools. Your work will turn high-level AI transformation goals into production-ready architectures, implementation patterns, and reusable assets that other GitLab teams and customers can adopt. You'll collaborate with Product and Engineering to share field insights, helping shape the DAP roadmap and best practices for enterprise-scale AI adoption. This role is ideal if you enjoy being embedded with customers, solving complex technical challenges, and demonstrating measurable AI business impact, all within GitLab's remote, asynchronous, and values-driven environment.
Some examples of our projects:
The Senior Professional Services Technical Architect (FDE) is part of our Professional Services Architecture team. We partner with our most strategic enterprise customers to design, deploy, and optimize GitLab's Duo Agent Platform (DAP) in complex and highly regulated environments, and we collaborate closely with Product, Engineering, Sales, and other Professional Services teams to turn real-world experience into reusable assets and best practices. Our team operates within GitLab's remote, asynchronous, and values-driven environment. For more on how our team works, see the Professional Services Architect Job Family page.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.