About this Position

As a Human Resource Specialist, Shared Service Centre in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. We are looking for someone with experience throughout EMEA/US/APAC region.

What you'll do:

• Support key employee life cycle processes such as new professionals, data management, absence managements, transfers, leavers
• Preparing global HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, resignation letters
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
• Benefits administration on behalf of customers & professionals
• Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
• Support with review and renewal of company policies, and legal compliance
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers
• First point of contact for employees on any HR related inquiries

What we're looking for:

Minimum Requirements

• 5-8 years of HR operations experience
• Proficient in both written and verbal English; Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Strong administration background
• Literacy with MS Office
• Basic knowledge of labor legislation throughout EMEA/APAC/US region
• Excellent organizational and time-management skills
• Proven work experience in similar human resources positions
• Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds
• Ability to work in a dynamic, rapidly changing environment