Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Grafana Labs is seeking to grow our Business Value Engineer team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.

What You’ll Be Doing:

Customer Insights: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
Value Quantification: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
GTM Enablement: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
Value Storytelling: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
Strategic Partnerships: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.

What Makes you a Great Fit:

Innovative Mindset: Possess a growth mindset, willing to learn new technologies and adapt quickly
Value Engineering Expertise: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
Data Storytelling Skills: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
Cross-Functional Collaboration: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.

Bonus Points For:

3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
Familiarity with the Open Source landscape and community

If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you!

Compensation & Rewards:

In the UK, the OTE compensation range for this role is £101,609 - £121,930. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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Business Value Engineer | UK | Remote

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