Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Grafana Labs·6 days ago
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.
The Opportunity:
The Synthetic Monitoring squad builds and operates Grafana Cloud Synthetic Monitoring, used by teams globally to proactively verify that their critical user journeys, APIs, and services work as expected - before their customers notice they don't.
Synthetic Monitoring is a multi-tenant distributed system implemented in Go, running on Kubernetes across all major cloud providers (AWS, GCP, Azure), executing billions of synthetic tests each month from probe locations around the world and from customer-operated private probes.
The product is in a scale phase, and our focus is on making Synthetic Monitoring a deeply integrated part of Grafana Cloud: connecting checks to real user experience and cross-product investigation workflows, making check results a trusted signal for AI-assisted workflows, and enabling large organizations to operate the product at enterprise scale on our infrastructure and on their own private probes.
The role is full-stack in the real sense: the same engineer who designs how a check execution flows through scheduling, probes, and the telemetry pipeline should also be able to build the workflow that lets a user understand and act on the result.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Software Engineers who are passionate about building reliable systems and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.
What you'll be doing:
As a Software Engineer on the Synthetic Monitoring squad, you will work across the whole system - Go services and agents on the backend, a TypeScript/React application on the frontend and you'll be expected to reason about it as one system, not two halves. Specifically, you will:
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Technologies you'll work with:
What Makes You a Great Fit:
Bonus Points For:
Compensation & Rewards:
In the United Kingdom, the Base compensation range for this role is GBP 72,000 - GBP 90,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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