About the role
Hex's user base is continuing to grow rapidly. We are hiring a West Coast-based Sales Engineer to partner with potential customers to support their Hex evaluations.
As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to support our potential customers as they evaluate and adopt Hex. You will work day in and day out with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer.
If you want to learn more about the Customer team, what we do, and how we work, please check out our team page!
What you will do
- Meet our ‘analytically technical’ (think: Data Scientist or Analyst writing SQL and Python) end users where they are to build strong relationships and help them get the most out of Hex during their evaluations
- Be on the front-line of working with Hex end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
- Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
- Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap
- Project manage the architecture, security, and technical reviews that prospects require
- Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
- As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships
Who you might be
You might be a fit for this role if you have:
- 2-3+ years of experience in a technical pre-sales role
- Experience working with Mid Market customers (250-2500 employees)
- Experience with land POC/Technical Sales Motions
- Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
- A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
- You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
- A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
- Experience or interest in working in an early-stage startup environment
- Location preference for West Coast major metro (preference for SF)
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
The OTE (base + variable) range for this role is: $175,000 - $195,000.
The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.
By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.
