Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Hopper·about 2 months ago
The Fintech team is the engine behind Hopper's most innovative and high-margin products, such as Cancel for Any Reason and Disruption Assistance. We are responsible for designing, building, and scaling the backend systems that power these proprietary fintech offerings, integrating them with some of the world's largest travel companies (airlines, banks, hotels) through our B2B platform, HTS (Hopper Technology Solutions).
This role is at the center of Hopper's B2B strategy. As a Forward Deployed Engineer, you will operate at the intersection of technical architecture and partner deployment. You will be responsible for tailoring, scaling, and deploying our highly available, globally-scaled systems directly into our partners' platforms, providing peace of mind to millions of travelers and driving significant revenue for the company.
We're looking for a Forward Deployed Engineer to join us in building and deploying the future of travel fintech for our HTS APAC and Enterprise partners.
What would your day-to-day look like
Partner-Facing Engineering: Collaborate closely with our B2B partners' technical teams to understand their requirements, design integration architectures, and deploy HTS products seamlessly into their ecosystems.
AI-Accelerated Development: Utilize AI coding assistants and agentic workflows to rapidly iterate on features using Scala and React (no prior experience in our specific stack required).
Architecture & Deployment: Decide how to best adapt and build core systems within the context of our microservices architecture to meet specific partner needs without compromising core product scalability.
Rapid Impact: Ship your first code in days, balancing rapid, partner-facing deployments with long-term code maintainability.
Cross-Functional Collaboration: Act as the technical bridge between Hopper’s internal Product, Data Science, and Core Engineering teams and our external partners.
Drive B2B Growth: Execute on massive integration opportunities, directly helping Hopper rise to the top of the global travel industry.
An ideal candidate has
"Vibe Coder" Mindset: Proficiency with AI coding tools. Knows how to prompt, steer, and validate AI-generated code to ship 10x faster than a traditional developer.
Client-Facing Technical Acumen: Proven experience working directly with external clients, partners, or enterprise vendors to scope and deliver technical solutions.
Strong Architectural Guardrails: Deep conceptual understanding of distributed systems, security, and maintainability to ensure the AI-generated solutions are robust and production-grade.
Thriving in Ambiguity: The ability to handle the uncertainty, legacy systems, and quickly evolving goals typical of high-stakes partner deployments without breaking a sweat.
Cloud & Stack Agility: Prior cloud experience. Confident jumping into Scala, React, or any stack the partner throws, using AI to bridge the syntax gap.
Domain Expertise: Prior airline/travel industry or eCommerce experience is highly valued.
Perks and benefits of working with us:
Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
Hopper covers 100% of the premiums for a group Health and Dental insurance plan.
Hopper offers life insurance and critical illness coverage to all employees.
All employees and their dependents have access to an on demand network of international doctors - anywhere and anytime.
Please ask us about our very generous parental leave, much above industry standards!.
Unlimited PTO.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Hopper makes the full employer contributions to CPF for first and second year Permanent Residents.
Carrot Cash travel stipend.
Entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.
At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.
Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
Here are just a few stats that demonstrate the company’s recent growth:
Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.
Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
Come take off with us!
#LI-REMOTE