Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, andthe results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
About Testinium Tech Hub
Testinium is our trusted partner in software quality and testing. They offer an open-source-based, enterprise-ready platform for test automation on web, mobile, and desktop. Their headquarters is in Istanbul, with offices in Amsterdam, London, and Berlin. Testinium is now the largest software testing company in Europe and the MENA region, with 950+ employees and 350+ projects. They work with many respected companies in finance, telecom, and e-commerce, like ING, Allianz, PepsiCo, Turkcell, N11, and Udemy. What You Will Do
- Provide technical support to 800+ global partners using JavaScript, HTML, CSS, and Go
- Fix complex issues on partner websites
- Join meetings with international clients and give live support when needed
- Build user-friendly and high-performance web apps
- Take action to prevent future technical problems
- Work with other teams to ensure smooth processes
- Prioritize tasks based on urgency and partner needs
- Gain hands-on experience with Vue.js, Node.js, React, and Go
- Work in a fast-paced and agile environment
What You Will Need
- A degree in Computer Engineering or a related field (or equivalent experience)
- Good knowledge of JavaScript, jQuery, HTML, and CSS
- This position is responsible for handling incoming requests within the GMT+9 time zone.
- Basic knowledge of backend development and SQL (advanced knowledge is a plus)
- A proactive and responsible approach to work
- Fluency in Turkish and English
- Good problem-solving and analytical thinking skills
- Ability to manage time well and work on multiple projects
- Curiosity and motivation to keep learning
What We Offer
- Enjoy a monthly meal allowance designed to enhance your daily routine.
- Access comprehensive private health insurance.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
- Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.
- Work from anywhere in Turkey through our fully remote setup.
Which Team Will You Join
- You’ll join our Optimus team as a Software Developer. Optimus (Partner Support Development Team) provides technical support behind the scenes. We solve problems, keep our platform running smoothly, and make sure our partners have the best experience. We work fast, solve complex issues, and focus on both product and partner success. In SaaS, partner support means high-quality service — and that’s what Optimus delivers.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
