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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

We are seeking a dynamic and experienced Senior Director of Financial Systems and Solutions to lead the transformation, optimization, and support of our financial systems and processes for a fast-paced public technology marketplace. Reporting directly to the Chief Accounting Officer (CAO), you will own the strategy, execution, and oversight of our comprehensive financial systems portfolio.

This is a pivotal role to ensure the seamless integration and performance of tools such as Oracle, Financial Data Platform, Financial Accounting Hub (FAH), BI/analytics platforms (Mode, Power BI, etc.), FloQast, Klarity, Alteryx, and other systems. Your leadership will directly impact the efficiency, scalability, and innovation of financial reporting and operations, ensuring we stay ahead of the curve by leveraging AI and automation to optimize our tools and processes.

About the Job

The Senior Director of Financial Systems and Solutions will bring expertise at the intersection of accounting, finance, and technology, providing strategic direction for the enhancement and management of our systems infrastructure. You will help drive system implementations and improvements, support data-driven decision-making, and enable integration between financial and operational processes. Collaborating with accounting, finance, IT, Eng, and data teams, your primary goal is to streamline workflows and maximize system efficiency in support of our growing business needs.

This leadership role also requires a forward-thinking approach, embracing AI-driven solutions and automation to revolutionize how we manage financial data and processes.

Systems Leadership and Strategy:

Oversee the architecture, management, and optimization of financial systems, including Oracle, FAH, BI/analytics tools (e.g., Mode, Power BI), FloQast, Klarity, Alteryx, and related platforms.
Develop and execute a multi-year roadmap to enhance financial systems and processes in alignment with company objectives.
Partner with IT and finance teams to ensure scalability and reliability of financial systems as the company grows.

Process and Systems Optimization:

Lead initiatives to improve finance and accounting processes through automation and advanced technologies, including AI and machine learning.
Evaluate existing systems and recommend/implement integrations, enhancements, and new tools as needed to drive efficiency and effectiveness.
Ensure that systems are optimized for financial reporting, analytics, compliance, and operational workflows.

Collaboration Across Teams:

Act as the primary liaison between Accounting/Finance and IT/Data teams to integrate and align on system priorities and projects.
Collaborate with business functions to ensure all teams (finance, analytics, operations) have access to accurate and timely financial data for decision-making.
Partner with external vendors and consultants for system implementations and upgrades as necessary.

Operational Ownership:

Own day-to-day administration, troubleshooting, and support of financial systems, ensuring an excellent end-user experience.
Champion data governance practices to ensure the accuracy, integrity, and security of financial data across all tools.

Team Leadership and Training:

Build and mentor a high-performing team to support and manage financial systems effectively.
Train staff on best practices for leveraging system capabilities and analytics tools.

Innovation and AI Adoption:

Drive and champion the adoption of AI-powered financial tools and processes to enhance reporting, analytics, and forecasting.
Stay ahead of industry trends, continuously evaluating new technologies and methodologies to improve financial system capabilities.

Compliance and Reporting Support:

Ensure financial systems are compliant with applicable regulations and support accurate and timely financial reporting.
Drive continuous improvement in the close process and consolidation tools to enhance the financial reporting cycle.

About You

Minimum Qualifications

Bachelor’s degree in Finance, Accounting, Information Systems, or a related field; CPA, CFA, or similar credentials preferred.
15 years of experience in managing financial systems, accounting operations, or a similar role, ideally in a public company environment.
Expertise in financial systems such as Oracle, FAH, FloQast, Alteryx, and BI tools (e.g., Mode, Power BI).
Strong understanding of accounting principles, financial reporting, and compliance requirements.
Advanced skills in financial systems architecture, data analytics, and querying (e.g., SQL, related query tools).
Demonstrated track record of leveraging technology to optimize processes and drive automation and innovation.

Preferred Qualifications

Hands-on experience with AI, machine learning models, and other advanced data processing and automation tools.
Proven ability to lead cross-functional teams and work collaboratively in a fast-paced, high-growth environment.
Experience with large-scale implementation or upgrade projects for financial systems.
Familiarity with cloud-based system architecture and platforms (e.g., AWS, Azure).
Excellent stakeholder management skills, with a focus on problem-solving and driving business impact.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$284,000—$299,000 USD

$272,000—$287,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$260,000—$275,000 USD

All other states

$237,000—$250,000 USD

Senior Director, Financial Systems & Solutions

Overview

About the Job

About You

Minimum Qualifications

Preferred Qualifications

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