This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - Packaging Adhesives based in Canada.
This role focuses on managing and growing strategic customer relationships within the packaging adhesives sector across North America. You will act as a trusted advisor to key industrial clients, helping them optimize performance, improve operational efficiency, and achieve long-term value through tailored adhesive solutions. The position combines commercial ownership with technical problem-solving, requiring close collaboration with customers and internal technical teams. You will be responsible for expanding existing accounts, identifying new opportunities, and strengthening long-term partnerships across industries such as food & beverage, personal care, and consumer goods. This is a highly customer-facing role where relationship building, technical insight, and commercial strategy directly influence revenue growth and retention. It is ideal for a proactive professional who thrives in complex B2B environments and enjoys delivering measurable customer impact.
Accountabilities:
- Manage and grow a portfolio of strategic packaging adhesive accounts with responsibility for revenue growth, retention, and customer satisfaction.
- Build and maintain strong relationships with key stakeholders across customer organizations, including procurement, operations, engineering, and leadership teams.
- Develop and execute account plans focused on expanding share of wallet and identifying new growth opportunities within existing accounts.
- Drive upselling, cross-selling, and introduction of new adhesive solutions to support customer needs and business growth.
- Conduct regular customer engagements, including quarterly business reviews, to review performance and identify future opportunities.
- Serve as the primary customer contact and trusted advisor for assigned accounts, ensuring responsiveness to needs and escalations.
- Collaborate with technical teams to support product trials, troubleshooting, and solution optimization.
- Capture and share customer insights to support innovation, pricing strategies, and long-term commercial planning.
- Maintain accurate forecasting, CRM data, and account performance tracking to support business planning.
Requirements:
- Bachelor’s degree in Business, Engineering, Chemistry, or a related field (advanced degree preferred).
- 8–15 years of experience in B2B sales or account management, ideally within industrial adhesives, packaging, or manufacturing sectors.
- Proven success in managing and growing complex, multi-site or national customer accounts.
- Strong technical aptitude with the ability to translate customer needs into practical, value-driven solutions.
- Knowledge of packaging processes and adhesive applications (e.g., hot melt, end-of-line systems) is highly advantageous.
- Excellent communication, negotiation, and stakeholder management skills across multiple organizational levels.
- Proficiency with CRM tools such as Salesforce or similar platforms.
- Strong organizational skills with a customer-centric and results-driven mindset.
Benefits:
- Competitive compensation package with performance-based incentives.
- Fully remote work arrangement with up to 50% travel requirements.
- Opportunity to manage high-value strategic accounts across North American markets.
- Exposure to technical product innovation and cross-functional collaboration with R&D and engineering teams.
- Career growth potential within a global industrial and manufacturing environment.
- Comprehensive benefits package including health coverage and retirement support (as applicable by region).
- Dynamic, customer-focused role with strong autonomy and ownership.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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