Accountabilities:

Act as a senior reference in the support and sustenance of Core Banking applications in Micro Focus Gravity environments, ensuring high availability and system stability.

• Monitor and maintain critical applications, proactively identifying and resolving performance or availability issues.
• Perform advanced troubleshooting of production incidents, including analysis of COBOL programs and legacy code behavior.
• Execute and monitor batch processing routines using JCL and Control-M, ensuring operational continuity.
• Support and administer Linux environments, performing diagnostics and resolving infrastructure-related issues.
• Manage and monitor system integrations using MQ Series and ensure reliable data flow across systems.
• Utilize observability tools such as Dynatrace, Grafana, or Prometheus to analyze system performance and detect anomalies.
• Coordinate incident resolution processes through ServiceNow, ensuring proper documentation and follow-up.
• Apply ITIL best practices to incident, problem, and change management processes.
• Collaborate with technical and business teams to maintain stability of Core Banking platforms and improve operational efficiency.
• Contribute to continuous improvement initiatives in monitoring, automation, and operational processes.

Requirements:

Strong experience in supporting and maintaining mission-critical application environments, preferably in financial or large-scale enterprise systems.

• Hands-on experience with Micro Focus Gravity environments.
• Solid knowledge of COBOL for reading and analyzing legacy code.
• Strong experience with JCL and batch processing operations.
• Advanced Linux administration and troubleshooting skills.
• Experience with Control-M for job scheduling and monitoring.
• Knowledge of MQ Series for system integration and messaging.
• Familiarity with observability tools such as Dynatrace, Grafana, or Prometheus.
• Experience working with ITIL processes and ServiceNow for incident and service management.
• Strong analytical and troubleshooting mindset in high-availability environments.
• Intermediate to advanced English and Spanish for interaction with international teams.
• Experience in Core Banking or large financial systems is a strong advantage.
• Exposure to mainframe modernization or hybrid legacy-modern architectures is a plus.

Benefits:

• Health insurance (Amil), subsidized for employees, with optional dependent coverage
• Dental plan (Amil), optional with dependent inclusion
• Meal allowance (Flash Benefits) of R$ 35/day
• Psychological, legal, financial, and social support program (POP), including dependents
• Gympass / Wellhub access to fitness and wellness network
• Agreements with universities for undergraduate and postgraduate studies
• Discounts on language schools
• Continuous learning and professional development incentives
• Life insurance coverage
• SESC partnership benefits
• Corporate discounts with partner brands
• Profit Sharing Program (PPR)
• Hybrid or remote work flexibility depending on location
• Night shift schedule (23:00–07:00)
• CLT contract with indefinite term.