This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Application & System Reliability Engineer based in United States.
This role offers the opportunity to combine technical expertise, customer collaboration, and strategic problem-solving within a fast-evolving technology environment.
You will support hyperscale customers by optimizing electrical power solutions, improving system reliability, and driving engineering excellence.
Working at the intersection of application engineering, sales, and product development, you will help shape reliable infrastructure for large-scale data center operations.
The position requires a strong understanding of power distribution systems, reliability engineering, and customer-focused technical solutions.
You will lead investigations, influence product improvements, and collaborate with cross-functional teams to resolve complex technical challenges.
This is an impactful opportunity for an engineer who enjoys innovation, customer engagement, and creating long-term reliability strategies.
Accountabilities:
The Application & System Reliability Engineer will serve as a technical advisor supporting hyperscale customers, sales teams, and engineering groups to enhance product reliability, solve complex application challenges, and improve future system designs.
- Support hyperscale design and reliability engineering teams to ensure solutions meet and exceed customer reliability, quality, and performance expectations.
- Act as the primary technical contact for reliability and quality engineering support within assigned customer accounts and sales teams.
- Provide application expertise across electrical power distribution systems, including medium and low voltage solutions, rack-level power, power quality, controls, and related technologies.
- Collaborate with customer engineering teams to identify reliability challenges, evaluate risks, and proactively develop improvement strategies.
- Facilitate technical collaboration between customers and internal product teams to support innovation, design recommendations, and product roadmap improvements.
- Lead and accelerate 8D problem-solving processes, root-cause investigations, and corrective action initiatives with internal and external stakeholders.
- Support reliability improvement activities, including DFMEA events, failure analysis, and continuous improvement initiatives.
- Act as a voice of the customer by sharing market insights, application requirements, and reliability feedback with product and engineering teams.
- Partner with sales teams to support value-based selling, technical presentations, and customer engagement strategies.
- Travel as needed, up to 50%, to support customer meetings, technical discussions, and field activities.
Requirements:
The ideal candidate is an experienced electrical engineering professional with strong application knowledge, customer-facing capabilities, and a proven ability to solve complex technical problems. They should be comfortable working across engineering, sales, and product teams in a high-impact environment.
- Bachelor’s degree from an accredited institution required; a degree in Electrical Engineering or a related technical field is preferred.
- Minimum of 7 years of experience in electrical sales, marketing, application engineering, field engineering, or related technical roles.
- Strong knowledge of electrical power distribution systems, including medium and low voltage switchgear, panelboards, switchboards, protective relaying, busway, UPS systems, power distribution units, static transfer switches, and power monitoring solutions.
- Experience supporting data center, hyperscale, industrial, or complex electrical infrastructure environments.
- Proven experience with reliability engineering, root-cause analysis, failure investigations, corrective actions, and 8D problem-solving methodologies.
- Ability to interpret technical requirements and translate customer needs into effective engineering solutions.
- Strong presentation, communication, and training skills with the ability to engage technical teams, executives, consultants, and end users.
- Demonstrated ability to build trusted customer relationships and influence cross-functional teams.
- Strategic understanding of U.S. power distribution and data center markets.
- Self-driven and organized with strong problem-solving skills and the ability to manage multiple priorities.
- Must be authorized to work in the United States without current or future corporate sponsorship.
- Valid driver’s license required.
- Preferred qualifications include MBA, Professional Engineer (PE) license, LEED AP certification, DFMEA experience, accelerated failure rate analysis experience, and familiarity with electrical products and services.
Benefits:
- Competitive total compensation package with a target range of $143,250 - $210,100, including base salary and performance incentives.
- Comprehensive health and welfare benefits designed to support employees and their families.
- Retirement benefits and savings programs.
- Paid and unpaid time-off programs to support work-life balance.
- Flexible remote work environment with autonomy and support.
- Opportunities for professional growth, training, and career development.
- Exposure to global teams, innovative technologies, and large-scale infrastructure projects.
- Opportunity to influence product reliability and customer success within a leading technology-driven environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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