This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Business Manager based in the United States.
This role is an exciting opportunity to build and strengthen strategic customer partnerships while driving profitable business growth within a dynamic sales organization.
The position focuses on developing customer strategies, optimizing commercial execution, and delivering strong retail and online performance.
You will collaborate with cross-functional teams across marketing, finance, supply chain, category management, and business development.
The role combines relationship management, analytics, negotiation, and strategic planning to achieve shared business objectives.
You will play a key part in improving product visibility, forecasting accuracy, promotional effectiveness, and customer engagement.
This position is ideal for a commercially minded professional who thrives in a fast-paced, collaborative environment and enjoys turning insights into action.
Accountabilities
The Associate Customer Business Manager will support customer growth strategies by managing key retail partnerships, optimizing sales performance, and ensuring strong execution across channels. The role requires balancing customer needs with broader business objectives while driving measurable commercial outcomes.
- Manage strategic relationships with major retail partners, supporting sales growth, forecasting activities, trade investment management, and customer-specific business plans.
- Drive volume and revenue objectives while maintaining spending efficiency and aligning execution with brand and customer strategies.
- Lead deduction management processes and support improvements in pricing, promotions, product distribution, and retail execution.
- Partner with shopper marketing, category management, finance, supply chain, and business development teams to deliver integrated customer initiatives.
- Develop and execute customer-specific merchandising and marketing programs that support category growth.
- Support omni-channel strategies by improving in-store and digital presence and identifying opportunities to enhance customer engagement.
- Analyze customer performance data and market insights to inform business decisions and improve commercial effectiveness.
- Coordinate joint business planning activities and contribute to long-term customer partnership development.
Requirements:
The ideal candidate is a strategic and collaborative sales professional with strong commercial judgment, excellent communication skills, and the ability to manage complex customer relationships in a fast-moving environment.
- Bachelor’s degree required.
- Experience in sales, trade marketing, category management, customer business development, or related commercial functions preferred.
- Strong verbal and written communication skills with the ability to influence multiple levels of internal and external stakeholders.
- Proven ability to build and maintain strong business relationships and negotiate effectively.
- Strategic thinker with the ability to analyze challenges, identify opportunities, and execute solutions.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Ability to work collaboratively across diverse teams and operate effectively in a fast-paced environment.
- Familiarity with retail analytics tools, customer point-of-sale data, and commercial insights platforms is preferred.
- Experience working with forecasting, promotions, merchandising, or customer planning processes is a plus.
Benefits:
- Competitive annual salary range of $88,600 – $133,000, based on experience, skills, qualifications, and business needs.
- Bonus eligibility tied to performance and business results.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Retirement savings benefits and financial wellness programs.
- Life insurance and disability benefits.
- Paid vacation, holidays, and sick leave.
- Parental leave and additional employee support programs.
- Access to a range of voluntary benefits and resources supporting employee well-being.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
