This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, Revenue Operations based in Canada.
This is a senior, client-facing player-coach role focused on scaling a high-performing Revenue Operations practice.
You will combine people leadership with hands-on technical expertise across Salesforce, HubSpot, and marketing automation platforms.
The role offers the opportunity to lead complex client engagements spanning CRM architecture, lifecycle management, automation, integrations, attribution, and data governance.
You will work closely with senior stakeholders, translating sophisticated technical challenges into practical business recommendations.
As an escalation point and technical leader, you will help raise delivery quality while mentoring and developing a team of Revenue Operations professionals.
You will also contribute to practice growth through solution design, new business opportunities, repeatable processes, and technical standards.
The position is fully remote and suited to an experienced RevOps leader who enjoys solving complex problems while staying close to the technology.
Accountabilities
- Lead, manage, and mentor a team of Revenue Operations Solution Engineers, including workload planning, prioritization, coaching, and performance support.
- Act as a senior escalation point for complex technical, client, and delivery challenges, providing clear direction and practical solutions.
- Own or oversee strategic client relationships, ensuring effective communication, high-quality delivery, strong stakeholder alignment, and client satisfaction.
- Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, migrations, and optimization initiatives.
- Provide hands-on technical expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub.
- Design and advise on lifecycle architecture, lead management, routing, automation, CRM and marketing automation integrations, attribution, reporting, and data governance.
- Translate complex technical findings and system challenges into concise, actionable recommendations for executive and non-technical audiences.
- Review team deliverables for technical accuracy, strategic quality, and readiness before they are presented to clients.
- Partner with account leadership and internal stakeholders to identify expansion, cross-sell, and additional solution opportunities.
- Support project scoping, solution design, proposals, and new business conversations related to Revenue Operations.
- Develop scalable processes, documentation, playbooks, and technical standards as the practice continues to grow.
- Maintain visibility into team capacity, utilization, project health, delivery risks, and resource requirements across concurrent engagements.
Requirements
- 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
- 1–2+ years of direct people-management or formal team-leadership experience.
- Active Salesforce Administrator certification.
- Strong hands-on experience administering and implementing Salesforce Sales Cloud.
- Deep expertise with Salesforce Account Engagement/Pardot, with certification strongly preferred or at least 2–3 years of hands-on implementation and administration experience.
- Strong hands-on experience with HubSpot Marketing Hub, including automation, lifecycle management, data architecture, integrations, and reporting.
- Demonstrated experience leading complex CRM and marketing automation implementations, audits, migrations, or optimization projects.
- Strong understanding of lead lifecycle management, lead routing, attribution, CRM/MAP integrations, automation, and data governance.
- Proven ability to lead senior-level client discussions and translate technical issues into business-focused recommendations.
- Excellent written and verbal communication skills, including the ability to manage expectations and navigate challenging client conversations.
- Ability to balance strategic leadership and people-management responsibilities with hands-on technical execution.
- Previous agency experience is strongly preferred; consulting or professional services experience is also highly relevant.
- Additional Salesforce, Salesforce Account Engagement/Pardot, or HubSpot certifications are an asset.
- Experience working across Salesforce and HubSpot environments, particularly within B2B organizations, is preferred.
- Experience scoping projects, supporting sales conversations, identifying expansion opportunities, and managing multiple concurrent client engagements is an advantage.
- Strong analytical, problem-solving, prioritization, and collaboration skills, with a proactive approach to continuous improvement.
Benefits
- Competitive base salary.
- Fully remote work from a home office in Canada.
- Medical, dental, vision, disability, and life insurance coverage for employees and eligible dependents.
- Employer-paid benefits, including a 100% employer-paid plan for the employee and a 50% employer contribution for dependents, subject to applicable eligibility.
- Mental wellness support, including access to certified therapists and Headspace membership.
- Physical wellness resources, including physical therapy support and access to virtual workout programs.
- Complimentary primary and virtual healthcare membership where available.
- Unlimited PTO, with a two-week minimum usage expectation.
- Paid company holidays.
- Birthday day off.
- End-of-year company recharge period from December 24 through January 1.
- Paid parental leave.
- Retirement savings plan with a 3% company match.
- Annual bonus opportunity that increases based on tenure.
- Annual company-wide retreat.
- Professional development opportunities within a growing Revenue Operations practice.
- Inclusive, people-first remote work environment with a strong focus on collaboration and employee wellbeing.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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