This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AVP, Partnership Success based in the United States.
This senior leadership role is focused on driving client success and operational excellence across large-scale acute care revenue cycle engagements. You will act as a strategic partner to health system leadership while overseeing end-to-end revenue cycle performance across multiple facilities, ensuring alignment between onsite operations and enterprise goals. The role requires a strong balance of hands-on operational leadership and executive-level relationship management in complex healthcare environments. You will lead and develop multi-layered onsite teams, while also directly influencing performance outcomes across front-end, mid-cycle, and business office functions. Operating in a high-stakes, client-facing environment, you will be responsible for escalation management, transformation initiatives, and sustained revenue cycle improvement. This is a highly visible role requiring frequent onsite presence and close collaboration with both client executives and internal leadership teams.
Accountabilities:
- Lead overall client success strategy across assigned acute care health systems, ensuring alignment with revenue cycle performance and contractual objectives.
- Oversee end-to-end revenue cycle operations including AR management, denial reduction, POS collections, and patient financial experience improvements.
- Manage and develop multi-level onsite teams, including site directors and operational leaders across multiple facilities.
- Serve as primary escalation point for client and operational issues, ensuring timely resolution and strong stakeholder communication.
- Partner with client executives and internal leadership to define strategic priorities and execute transformation initiatives.
- Monitor operational KPIs and implement performance improvement strategies across front-end, mid-cycle, and business office functions.
- Drive standardization and adoption of best practices across multiple acute care facilities and service lines.
- Lead executive-level client meetings, business reviews, and ongoing partnership governance discussions.
Requirements:
- 5–7+ years of experience in acute revenue cycle management within complex healthcare or hospital environments.
- 3–5+ years of leadership experience managing large, multi-site operational teams in healthcare services or RCM organizations.
- Strong expertise in end-to-end revenue cycle processes including AR, denials management, patient collections, and billing operations.
- Proven track record of driving measurable performance improvements in large-scale acute care settings.
- Experience working directly with health system executives and managing high-value client relationships.
- Strong executive communication, influencing, and stakeholder management skills.
- Demonstrated ability to lead organizational change, performance transformation, and operational standardization initiatives.
- Certification such as CRCR or CPAR (or equivalent) strongly preferred.
- Ability to work onsite at client locations approximately 75% of the time.
Benefits:
- Competitive compensation package with performance-based incentives
- Comprehensive medical, dental, and vision insurance
- Retirement savings and financial wellness programs
- Paid time off, holidays, and employee well-being programs
- Professional certification support and tuition reimbursement opportunities
- Career growth within a leading healthcare revenue cycle organization
- Recognition programs and performance-based rewards
- Opportunity to lead high-impact client partnerships at scale
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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