This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Cleared ServiceNow Technical Project Manager in United States.
This is an exciting opportunity for an experienced ServiceNow professional to lead high-impact implementation and transformation projects supporting government and enterprise environments. In this role, you will oversee the successful delivery of complex ServiceNow initiatives while collaborating with cross-functional stakeholders, technical teams, and executive leadership. You will play a critical role in aligning platform capabilities with operational goals, ensuring projects are delivered on time, within scope, and according to industry best practices. The position is ideal for a technically savvy project manager who thrives in Agile environments and enjoys balancing strategic leadership with hands-on coordination. You will work closely with architects, developers, and business teams to drive innovation, optimize workflows, and deliver scalable ServiceNow solutions. This remote opportunity offers meaningful project ownership, professional growth, and the chance to contribute to mission-critical technology initiatives within both government and commercial sectors.
Accountabilities:
- Lead the full lifecycle delivery of ServiceNow implementation, integration, and consulting projects from initiation through successful completion.
- Manage project scope, timelines, budgets, resources, and deliverables while ensuring alignment with customer objectives and organizational priorities.
- Collaborate with stakeholders, business units, architects, developers, and analysts to gather requirements and define actionable project roadmaps.
- Facilitate workshops, interviews, and discovery sessions to translate operational needs into user stories, workflows, and technical solutions.
- Organize and lead Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and project status meetings.
- Mentor project team members, promote accountability, and ensure adherence to delivery standards, quality expectations, and best practices.
- Coordinate user acceptance testing, validate solution quality, and oversee issue resolution throughout project execution.
- Proactively identify project risks, dependencies, and technical challenges while implementing mitigation strategies and escalation plans as needed.
- Partner with ServiceNow architects and developers to ensure platform configurations, integrations, and workflows meet technical and operational requirements.
- Maintain strong communication with customer stakeholders, providing regular updates, project insights, and strategic guidance throughout engagements.
Requirements:
- Active Department of Defense Secret Clearance required.
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
- Professional certifications such as PMP, CAPM, Certified Scrum Master (CSM), or equivalent project management credentials required.
- Minimum of 3–5 years of project management or business analysis experience, including at least 2 years focused on ServiceNow implementations.
- Strong understanding of ServiceNow data structures, workflows, modules, and platform capabilities.
- Proven experience gathering requirements, facilitating process design discussions, and creating user stories within Agile delivery environments.
- Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities effectively.
- Strong communication, facilitation, and stakeholder management abilities across technical and non-technical audiences.
- Familiarity with ITIL frameworks, service management processes, and enterprise operational best practices.
- Experience working within U.S. Government environments, including Federal Civilian or Department of Defense agencies, is highly preferred.
- ServiceNow Certified System Administrator and additional certifications in ITOM, SecOps, GRC, or ITSM are considered advantageous.
- CompTIA Security+ CE or equivalent certification aligned with DoD 8570/8140 requirements is a plus.
Benefits:
- Fully remote work environment with opportunities to support high-profile government and enterprise initiatives.
- Comprehensive medical, dental, and vision insurance coverage.
- Flexible Spending Accounts (FSA) and additional healthcare-related benefits.
- Short-term disability, long-term disability, life insurance, and AD&D coverage.
- Optional supplemental life insurance and additional AD&D coverage options.
- Competitive paid time off, personal leave, and company holiday schedule.
- 401(k) retirement savings plan with company matching contributions.
- Strong emphasis on work-life balance and employee well-being.
- Collaborative and supportive culture focused on continuous learning, innovation, and professional growth.
- Opportunity to work alongside experienced ServiceNow consultants and technical experts on complex digital transformation projects.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
