Commercial Partnerships & Operations Director

Accountabilities:

• Lead high-priority commercial initiatives by developing project plans, establishing milestones, managing dependencies, mitigating risks, and ensuring strategic outcomes are delivered on time.
• Drive cross-functional execution across Commercial, Product, Engineering, Clinical, Operations, Legal, and external partner teams.
• Manage strategic partnerships throughout their lifecycle, establishing governance structures, aligning objectives, facilitating executive engagement, resolving risks, and ensuring successful execution.
• Develop analytical models, dashboards, performance trackers, and reporting tools to monitor results and generate actionable commercial insights.
• Prepare executive-level presentations, reports, recommendations, and decision materials that clearly frame strategic options, tradeoffs, risks, and opportunities.
• Translate enterprise commercial priorities into actionable plans with clear owners, timelines, deliverables, and accountability.
• Proactively identify execution risks, resolve dependencies, and maintain momentum across multiple high-priority workstreams.
• Design and implement scalable processes, tools, templates, and reporting mechanisms that improve visibility, coordination, and operational effectiveness.
• Coordinate external partner and customer relationships, ensuring effective communication, follow-up, accountability, and delivery against commitments.
• Act as a trusted commercial advisor by challenging assumptions, anticipating enterprise risks, recommending solutions, and maintaining alignment across high-stakes initiatives.
• Establish strong relationships with internal and external stakeholders and progressively take ownership of a portfolio of strategic initiatives.
• Support leadership decision-making through high-quality analysis, clear recommendations, and concise executive communications.

Requirements:

• 6–10 years of experience in healthcare consulting, healthcare technology, business operations, program management, partnerships, or a similar execution-focused role within a high-growth healthcare organization.
• Strong knowledge of Medicare, Medicare Advantage, value-based care, healthcare operations, and payer-provider dynamics.
• Proven experience managing complex, cross-functional initiatives involving multiple stakeholders, competing priorities, and significant dependencies.
• Experience in a Project Management Office (PMO) or dedicated program management role is a strong advantage.
• Exceptional organizational and project management capabilities, with a demonstrated ability to bring structure, accountability, and execution discipline to complex programs.
• Experience managing external partners or customers, including coordinating meetings, driving follow-ups, managing expectations, and ensuring successful execution.
• Strong analytical capabilities with advanced proficiency in AI tools, Excel, and Google Sheets.
• Experience developing financial models, dashboards, trackers, performance reports, or other analytical tools used for business decision-making.
• Excellent written, verbal, and visual communication skills, with the ability to synthesize complex information into clear, actionable executive-level insights.
• Demonstrated ability to influence stakeholders and drive outcomes through organization, collaboration, communication, and execution rather than formal authority.
• Ability to manage multiple priorities effectively in a fast-paced environment while adapting to evolving business needs.
• Strong strategic thinking combined with a highly practical, execution-oriented mindset.
• High level of ownership, attention to detail, sound judgment, and ability to operate independently.

Benefits:

• Competitive base salary of $150,000–$195,000 USD, depending on factors such as experience, qualifications, market data, and internal equity.
• Equity opportunities.
• Performance-based bonus program.
• 401(k) matching.
• Regular compensation reviews.
• Comprehensive medical, dental, and vision coverage.
• Generous flexible time-off policy.
• Remote-first work environment.
• No-Meeting Fridays to support focused work and work-life balance.
• Monthly company holidays.
• Access to mental health and well-being resources.
• Professional development funding, learning programs, mentorship, and regular performance feedback.
• Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.
• Reimbursement for eligible home-office setup expenses.
• Monthly cell phone and internet stipend.
• Paid parental leave for all new parents.
• Opportunity to collaborate with global teams in a remote-first environment.
• Additional employee wellness, learning, and professional development benefits.