Accountabilities:

Lead the planning and execution of integrated communications and marketing strategies supporting large-scale conference programs, ensuring strong attendee engagement and brand consistency.

• Develop and manage event communications across email campaigns, websites, social media, and attendee outreach materials.
• Oversee attendee and speaker registration lifecycle, including platform configuration, reporting, and onsite check-in operations.
• Manage attendee engagement strategies to increase participation, satisfaction, and overall event experience.
• Coordinate onsite registration operations, including staff training, workflow execution, and issue resolution.
• Collaborate with internal creative and production teams to deliver branding, signage, and event collateral.
• Track engagement metrics, registration trends, and attendee feedback to inform continuous improvement efforts.
• Manage vendor coordination, timelines, and operational documentation to ensure seamless event delivery.
• Support budget tracking, invoice processing, and post-event financial reconciliation activities.

Requirements:
5–10 years of experience in event planning, conference operations, registration management, or communications/marketing roles.

• Bachelor’s degree in communications, marketing, hospitality, public relations, event management, or equivalent experience.
• Proven experience executing communications campaigns for events, including email marketing and attendee engagement initiatives.
• Hands-on experience with event registration platforms such as Cvent, Swoogo, Whova, Eventbrite, or similar tools.
• Strong experience managing large-scale, multi-stakeholder conferences or events in fast-paced client-facing environments.
• Excellent organizational, multitasking, and problem-solving skills with the ability to manage competing priorities.
• Strong written and verbal communication skills with a high level of professionalism and customer service orientation.
• Proficiency with Microsoft 365 and familiarity with collaboration tools such as Teams, Slack, Jira, or SharePoint.
• Ability to work independently while coordinating effectively across cross-functional teams and external partners.
• Flexibility to support onsite event execution, including occasional evenings, weekends, and limited travel (<10%).

Benefits:

• Competitive compensation aligned with experience and market standards
• Remote work flexibility with preference for candidates in the Washington, DC metro area
• Comprehensive healthcare coverage including medical, dental, and vision plans
• Paid time off and flexible scheduling options
• Professional development and training opportunities
• Exposure to high-impact federal client programs and large-scale national events
• Collaborative, mission-driven work environment
• Travel opportunities for onsite event execution (<10%)
• Access to modern tools and technologies supporting event operations and communications