HR & Talent Coordinator

The Human Resources & Talent Coordinator plays a critical role in supporting the employee lifecycle and ensuring the smooth execution of all employment-related operations across KIPP Massachusetts. As a member of the Talent Team, this role helps create an exceptional experience for candidates, new hires, current employees, and departing staff by providing outstanding customer service, maintaining accurate employee data, coordinating key HR processes, and supporting recruitment and retention initiatives.

Reporting to the Senior Director of Human Resources, with a dotted-line relationship to the Director of Recruitment & Retention, the Human Resources & Talent Coordinator collaborates closely with school leaders, Regional Office staff, hiring managers, and Talent Team members to ensure HR and talent processes are executed accurately, efficiently, and in compliance with organizational policies and applicable laws. The ideal candidate is highly organized, detail-oriented, customer-service focused, and thrives in a fast-paced environment while managing multiple priorities.

This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities:

KEY RESPONSIBILITIES

Employee Lifecycle Coordination

• Coordinate onboarding and offboarding processes to ensure a seamless experience for employees from hire through separation.

• Serve as a primary point of contact for new hires regarding employment paperwork, onboarding requirements, and required pre-employment documentation.

• Prepare and distribute employment-related documentation, including offer letters, recommitment letters, memoranda of understanding (MOUs), separation letters, and other employment communications.

• Coordinate onboarding logistics with hiring managers, school leaders, DSOs, and Regional Office staff to ensure new employees are prepared for their first day.

• Coordinate employee exit processes, including cross-functional communication and completion of required offboarding activities.

• Complete employment verification requests in a timely manner.

• Manage the completion and tracking of I-9 verification, CORI, SAFIS fingerprinting, and other pre-employment compliance requirements.

• Assign, monitor, and respond to inquiries received through the HR inbox, ensuring timely follow-up and exceptional customer service.

• Maintain employee records in PowerSchool and other assigned systems.

Human Resources Operations & Compliance

• Maintain accurate employee information across HR systems, including ADP Workforce Now and other organizational databases.

• Ensure personnel files are complete, accurate, and maintained in accordance with organizational policies and applicable legal requirements.

• Support payroll processing by entering employee changes, maintaining documentation, and assisting with payroll adjustment tracking.

• Assist with employment-related compliance processes, audits, and reporting as assigned.

• Generate routine HR reports and assist with maintaining data accuracy across HR systems.

• Perform general administrative duties including filing, mailing, document management, and maintaining confidential employee records.

• Exercise sound judgment and discretion when handling confidential employee information.

Recruitment & Talent Support

• Conduct professional reference checks for finalist candidates and document hiring recommendations.

• Assist with candidate sourcing activities and talent pipeline development for assigned positions.

• Conduct phone screens and other preliminary recruitment activities as assigned.

• Support virtual and in-person recruitment events, networking, career fairs, and other talent acquisition initiatives.

• Assist with maintaining recruitment systems, communications, and candidate records.

• Support Recruitment & Retention projects and operational initiatives during peak hiring seasons and throughout the year.

Team Collaboration & Continuous Improvement

• Partner closely with Human Resources and Recruitment & Retention team members to ensure consistent, efficient execution of Talent Team processes.

• Identify opportunities to improve workflows, enhance the employee and candidate experience, and increase operational efficiency.

• Support special projects and cross-functional initiatives that advance Talent Team priorities.

• Stay current on organizational policies, HR practices, and employment-related compliance requirements relevant to assigned responsibilities.

General Requirements and Responsibilities

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively.

• Participate and engage in regional professional development and community events as required.

• Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the schools and team.

• Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms.

• Manual dexterity sufficient to perform repetitive hand/wrist/arm motions and to operate a computer and office equipment.

KIPP MA staff are supported in their demanding work by experienced and dedicated leadership and staff who have themselves proven successful in their role. Our KIPP MA Executive Leadership Teams maintain consistent systems and procedures designed to permit staff to do their best work. 

In addition to the responsibilities listed above, there will occasionally be other duties as assigned that staff will engage in to help promote a positive and safe learning environment and culture.

• Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students

• Associates Degree required, Bachelor’s Degree preferred 

• Computer literacy and baseline familiarity with Google Suite

• Solid proficiency in Microsoft Office (Excel, PowerPoint, Word) required

• Meticulous attention to detail 

• Highly organized, with ability to manage multiple projects at once and produce high quality work

• Sound judgment, with ability to handle sensitive employment information with discretion and confidentiality 

• Outstanding written and verbal communication skills; interpersonal skills required to work with a broad group of stakeholders with different interests and needs

• Experience in nonprofit setting or K-12 education (preferred)

• Demonstrated commitment to superior customer service.

• Pass Criminal Background Checks

KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our mission of ensuring that all KIPP students graduate with the skills and confidence to lead fulfilling lives. This includes a commitment to attracting and developing individuals who understand the experiences of the students and communities we serve. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

What We Offer

The minimum base salary range for this exempt position is $45,000 to $60,000 (per 1.0 FTE/45 hours per week) with a $1,000 signing bonus—and an annual $2,000 retention bonus in subsequent years, as well as other bonuses, when eligible. This role follows our 12 Month calendar. For more about what we offer, how to apply and more about KIPP MA, please visit this link HERE.