At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your client’s best interests in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities 

The purpose of this role is to work with and grow existing customers business. You will partner with them on their direct sourcing and L&D strategies, helping their organization become more productive with the use of LinkedIn’ s tools. 

• Builds relationships with multiple stakeholders across the Customer’s organization 

• Shifts communication style and content to fit the needs of different stakeholders 

• Leads with Solutions, not products, when making recommendations aligned with Customer objectives 

• Sells with Integrity 

• Thinks commercially and applies business acumen when crafting and negotiating commercial agreements 

• Uses data and insights to support investment recommendations or overcome customer objections 

• Proactively mitigates churn risk by ensuring customers can use and find value in our tools 

• Drives Customer growth by proactively identifying opportunities to deliver greater customer value 

• Applies business acumen in Account Planning by considering economic, industry and company factors with a Customer-centric lens 

• Maps all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy 

• Practices humility and asks for help from colleagues when faced with a challenge or unknown 

• Follows best practices when using CRM and other Sales tools  

 

Basic Qualifications:    

• 3+ years of relationship building sales experience    

• Business level of fluency in both verbal and written Japanese and English 

Preferred Qualifications:   

• Experience with HR software    

• Experience with direct sourcing and recruitment strategies with a deep understanding of how hiring affects the business 

• Strong negotiation and accurate forecasting skills    

• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results    

• Demonstrated ability to find and manage high-level business in an evangelistic sales environment    

• Ability to gather and use data to inform decision making and persuade others    

• Ability to assess business opportunities and read prospective buyers    

• Ability to orchestrate the closure of business with an accurate understanding of prospect needs    

• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors  

• Experience in working with Japanese companies in Japan 

Suggested Skills: 

• Client discovery and relationship management skills 
• C-level communication & engagement skills 
• Negotiation skills 
• Creativity and problem solving 

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