About the Engineering Organization:
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
About the Role:
Loop is looking for a full-stack Software Engineer. We're searching for a passionate and driven engineer to join our team. This is a hands-on role where you'll contribute directly to the design, development, and maintenance of our core products. You'll apply your experience to build scalable solutions, improve technical excellence, and serve as a reliable source of knowledge for your peers.
Our Blended Work Environment:
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in Columbus, OH; New York City, NY; Boston, MA; Chicago, IL; Austin, TX; or fully remote.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless.
Our hiring process is tech stack agnostic.
What You’ll Do:
- Design, build, and maintain web applications, APIs, backend services, and lambdas for the Loop product line, ensuring high-quality code and robust solutions.
- Solve technical issues for our merchants, partners, and internal teams, with support from more experienced engineers, ensuring an exceptional user experience.
- Develop automated unit and integration tests to ensure code quality and reliability.
- Contribute to maintaining a healthy, continuous integration and deployment process.
- Participate in discussions around engineering best practices to support effective scaling and long-term system stability.
- Follow and contribute to technical standards and best practices within the team, improving the overall quality and consistency of the codebase.
- Contribute to a positive and collaborative engineering culture at Loop.
- Demonstrate intellectual curiosity and a willingness to learn new technologies, tools, and approaches.
- Exhibit a growing sense of ownership over your work and its impact, asking questions and seeking feedback to improve outcomes.
- Take initiative within your scope of work, trying new approaches and helping address problems rather than waiting to be told what to do.
- Collaborate closely with other engineers, product managers, and designers to deliver thoughtful, well-rounded solutions.
Your Experience:
- 2-4+ years of experience building web applications, backend services, or APIs using modern tooling.
- Experience with PHP / Laravel, AWS Serverless, or Vue.js is a strong plus, but not required.
- Demonstrated hands-on experience building and maintaining production software.
- You can understand technical decisions and are learning to evaluate trade-offs between different implementation options.
- You have participated in testing processes on previous teams and care about building reliable, well-tested software.
- You have worked in environments with continuous integration and deployment and understand the value they bring to teams.
- You have exposure to test-driven and/or behavior-driven development, or are eager to deepen your skills in these practices.
- You have worked in an agile development environment and can speak to how you collaborate, plan, and iterate with a team.
- You can share examples of learning from mistakes, asking for help, and growing through feedback.
- You’ve worked closely with product managers and design teams, or are excited to deepen that collaboration.
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Loop Story
Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.
We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.
Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.
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