Technical Support Associate, Weekend
•Webflow· 4h
🎧 Support📝 Contract🌱 Entry Level💰 $75k-89k🇺🇸 USA
4h ago
Lyratechgroup·20 days ago
Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 100+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients.
Tier I Technician - Lyra Technology Group
Lyra Technology Group is seeking a Tier I Technician for their operating company, Pact-One Solutions, based in the Bay Area and Las Vegas, NV. As a Tier I Technician at Pact-One Solutions, you will interface directly with our clients at their dental practice locations across the Bay Area. As a key contributor, you’ll work on challenging network projects, troubleshoot client issues with cross-functional teams, and maintain cordial and professional client relationships.
About Pact-One Solutions…
With more than 20 years of experience, Pact-One Solutions is a rapidly expanding MSP IT firm with a focus on dental practices. Our passion is collaborating as a team to provide excellent client service through high-performing networks and enduring partnerships.
"Think Team, Never Give Up, Do the Right Thing, Humble yet Hungry" are the guiding principles by which we operate.
Your work as a Tier I Technician will include several components:
Our ideal Tier I Technician has the following qualifications:
The target salary for this role is $22/hour and will operate in a remote capacity in the Bay Area. This is a full-time role with benefits and potential for overtime pay. Successful applicants for this role must be able to pass a background check and drug test, as well as valid automotive insurance and a clean driving record.
If this seems like an opportunity that is appealing to you, let’s have a conversation.