About This Role

Maven is looking for a mission-driven, empathetic lactation consultant to support our members through virtual care services.

As a Maven provider, you will have the opportunity to connect with members across the globe, scaling impact and healthcare access worldwide. You will join a curated provider network encompassing 30+ specialties and 350+ subspecialties, dedicated to delivering holistic, high-value care.

As we continue to expand our member population in 175+ countries, we’re also growing our best-in-class network of providers. If you are passionate about improving clinical outcomes, reducing healthcare costs, and delivering compassionate evidence-based care, you would be an ideal addition to our team.

What You'll Do:

• Provide virtual care and support to adult members via 20-minute video consults and asynchronous messaging around:
• Breastfeeding basics
• Establishing a good latch and making positional corrections for best success
• Understanding a normal experience
• Pumping
• Avoiding formula, combo feeding, and/or formula feeding
• Resources and actionable steps
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Who You Are:

• Hold the following licenses or education: Must be a IBCLC
• Must be residing in the United States
• Possess the ability to provide direct member care for 5 hours per week. This is a part-time, independent contractor role (1099 position)
• Have 2+ years of prior experience in the telehealth space. Must be comfortable providing care through a digital health platform
• Must be passionate about women’s and family health

Opportunity Highlights:

• Flexibility. Meet with members virtually, when and where it’s convenient for you.
• Expand your practice. Supplement your regular practice through Maven’s proprietary, secure telehealth platform:
  • Provide care via video and private messaging
  • Participate in unique opportunities, e.g. moderating community forums, leading virtual member classes, writing or reviewing educational articles
  • In-person referrals to your practice
• Training & events. Optional participation in Maven sponsored lectures, panels, and/or other speaking opportunities as needed