Delivery Operations Analyst
•Qodea· 5h
🏷️ Data Science📝 Contract📈 Mid Level📍 Philippines
5h ago
Milltownpartners·over 4 years ago
Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.
Great communications and policy advice starts with brilliant research and analysis. As an Analyst at Milltown Partners, you'll be the foundation on which our work is built - tracking what matters, spotting what others miss, and turning complexity into clarity for some of the world's most influential organisations.
You'll work on live challenges where the stakes are high and context shifts constantly. Within one team you might be analysing media trends around how AI labs are evolving our world. Within another you could be researching investor perceptions to inform a fundraising strategy. The work is varied, the learning curve is steep, and the impact is real.
We're looking for ambitious, intellectually curious people who think critically about complex problems and are ready to learn how to be an adviser.
Turn information into insight
You'll use research platforms like Factiva and Meltwater to monitor media, track policymakers and stakeholders, and understand the landscape our clients operate in. You'll leverage our internal AI studio and tools such as Claude and Notebook LM to produce analysis that's rigorous and useful. This isn't about summarising - it's about finding the thread that matters and pulling on it.
Help shape strategy
You'll contribute to discussions about what our clients should do and how they should communicate. You'll learn to think about audiences (investors, policymakers, journalists, employees), channels (owned platforms, media) and timing. You'll develop your own perspectives on the issues our clients face - whether that's AI regulation, competitive dynamics or stakeholder positioning - and share them with colleagues and clients.
Write for different audiences
From media briefings to policy analysis to internal reports, you'll draft content that's clear, compelling and tailored to purpose. You'll learn to write for CEOs, policymakers, journalists and investors - often all in the same week. The ability to translate complexity into clarity is fundamental to the work.
Keep teams organised
You'll help manage the logistics that keep client work moving - scheduling, monitoring, agendas, and making sure nothing falls through the cracks. It sounds simple, but doing it well makes everything else possible.
You don't need years of experience, but you do need the right foundations and the appetite to build on them.
Essential:
Strong written and verbal communication skills
Experience conducting research and drawing logical conclusions from what you find
Experience using AI tools (eg. Claude, ChatGPT, Gemini) effectively, safely and critically
Intellectual curiosity - you enjoy learning about new topics and understanding how things work
An interest in reputation management, storytelling and how communications shapes outcomes for influential organisations and individuals
A curiosity about the opportunities and challenges facing the technology industry
A genuine desire to learn how to advise on business strategy, public policy and communications
Collaborative instincts - you value working with others and learning from people around you
A commitment to seeking feedback and acting on it
Desirable:
Relevant experience through internships or work in PR, corporate communications, media, policy or research
Interest in the policy and regulation challenges within the technology industry
Experience using AI tools effectively in an academic or professional or similar setting
Technical interests - whether that's building websites, apps or other projects
We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York, and Washington D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations.
Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning and genuine care that goes beyond the work itself.
We're also serious about building a diverse, equitable and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.
By joining us, you’ll have access to:
Competitive, transparent pay with open salary bands, plus twice-yearly bonuses
401(k) with company match, eligible from day one
Robust healthcare options, including medical, dental, and vision coverage, plus dedicated mental health support
26 days PTO, 10 sick days, and 10 public holidays
Two-week company-wide winter break
Paid parental leave
Sabbatical leave
$100/month commuter benefit
Hybrid working model with three days in office (Tuesday, Wednesday and Thursday)
Structured career development with clear progression pathways and a defined career framework
If this sounds like the right place to start your career, we'd love to hear from you.