We are seeking a Sr. Program Manager to drive cross-functional Program Management for key Ad Sales Technology initiatives. This role will act as a strategic, data-driven program lead, bringing operational rigor and innovative approaches to effectively orchestrate cross-team collaboration, execution, and change management across Enterprise Product, Engineering, QA, Support, and Ad Sales teams.
The ideal candidate brings multiple years of experience owning end-to-end programs from inception through launch and is comfortably driving alignment across both business and technology stakeholder groups, including senior leadership. We seek proactive Program Managers skilled in working in ambiguity, developing innovative solutions, and identifying risks before they develop. Existing domain experience within Ad Sales Technology, and specifically Programmatic or Digital Ad Server Integrations development, is preferred.
Responsibilities:
- Program Delivery and Execution
- Oversee the execution of multiple concurrent programs and projects, ensuring delivery against scope, timeline, budget, and quality expectations.
- Build and maintain integrated program plans that clearly define milestones, deliverables, critical dependencies, decision points, and resource needs.
- Partner with Product, Engineering, Data, and QA leads to resolve delivery issues, remove blockers, and accelerate progress against strategic objectives.
- Ensure teams follow the Product Development Lifecycle and related controls, while identifying opportunities to streamline processes and improve speed to market.
- Lead program reviews, readiness checkpoints, and launch planning activities to confirm initiatives are operationally prepared and aligned for successful delivery.
- Stakeholder, Communication, and Governance
- Serve as the primary program manager for all involved stakeholders and leadership, providing clear communication on program-level health, risks, decisions, and trade-offs.
- Prepare and deliver concise program-level reporting, including status updates, KPI dashboards, portfolio reviews, and decision-ready materials.
- Facilitate cross-functional meetings that drive alignment, decision-making, and timely escalation resolution.
- Build strong relationships across business and technology organizations and influence outcomes in complex, matrixed environments.
- Anticipate organizational, process, and technical constraints early and develop pragmatic plans to minimize impact to roadmap commitments.
- Metrics, Quality, and Continuous Improvement
- Lead the creation of new methods for program-level reporting, leveraging automated processes to drive seamless tracking of day-to-day progress.
- Define and track KPIs for program health, milestone performance, throughput, predictability, and operational effectiveness.
- Use data and retrospective insights to identify trends, improve delivery performance, and strengthen planning accuracy across squads.
Requirements:
- Bachelor's degree in Business Administration, Information Systems, Technical Project Management, or a related field preferred; master's degree is a plus.
- 6+ years of program or portfolio management experience leading complex, cross-functional technology initiatives from planning through delivery.
- Strong knowledge of program and project management methodologies, portfolio planning, dependency management, and risk management best practices.
- Experience working with product, engineering, data, QA, and business stakeholders in Agile and hybrid delivery environments.
- Excellent communication and interpersonal skills, with the ability to synthesize complex information into clear recommendations, decisions, and status reporting.
- Strong analytical and problem-solving skills, with a data-driven approach to prioritization, decision-making, and continuous improvement.
- Experience with Jira, Confluence, Smartsheet, and related project tracking and collaboration tools.
- Proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.
- 3+ years running software/system development and product development programs/initiatives
Desired Characteristics:
- Experience supporting ad technology, ad sales platforms, consumer products, data platforms, or analytics initiatives.
- Direct experience supporting Digital Ad Sales and understands key concepts within Digital Ad Serving and Programmatic eco-development.
- Familiarity with larger Ad Sales Technology trends, and AI-enabled product or operational workflows.
- Passion for innovation, modernizing legacy processes and systems, and improving how teams plan and deliver work.
- Ability to manage multiple priorities, navigate ambiguity, and influence across a matrixed organization.
- Ability to work effectively both independently and as part of a team.
Additional Requirements:
- Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $105,000 - $130,000 (bonus eligible)
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
